JASON SHERMAN
Tampa
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Senior Executive Concierge
PricewaterhouseCoopers
Tampa, FL
10.2022 - 12.2024
- Manage daily operations of Business Partners
- Develop detailed plans based on broad guidance and direction.
- Organize Client and Company events
- Reconcile and complete expense reports in relation to business issued credit card statements
- Prepare and organize documents and reports
- Proactively support internal teams and/or Executives on various administrative needs
Accreditation Services Coordinator
AACSB
Tampa, Florida
11.2018 - 01.2021
- Designed individualized service plans that took into account clients' goals and preferences
- Uphold client satisfaction by designing accurate and detailed timelines for accreditation services and alerting clients of changes
- Assessed employee work and improved performance with in person and virtual meetings
- Verifies entered data by reviewing, correcting, deleting, or reentering data; combining data from systems when information is incomplete; purging files to eliminate duplication of data
- Coordinates volunteers for business and accounting accreditation review visits
Customer Service Specialist
Verizon Wireless
Tampa, Florida
04.2018 - 11.2018
- Answered average of 40 calls, emails, and faxes per day, addressing customer inquiries, solving problems and providing product information
- Assisted customers with needs such as opening accounts, updating account details and signing up for new services
Loan Servicing Representative, Team Lead
HSBC Mortgage Services
Brandon, Florida
11.2013 - 08.2017
- Collaborated with upper management to restructure Consumer Mortgage Lending Lien Release process
- Tracked receipts, employee hours and inventory movements
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities
- Managed schedules, accepted time off requests and found coverage for short shifts
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
Education
Bachelor of Science - Interdisciplinary Social Studies
University of South Florida
Tampa, FL05.2013
Skills
- Quality Control Audits
- Strategic Planning
- Financial management
- Cross-functional team coordination
- Report preparation
- Operations management
- Administrative support
- Corporate communications
- Strategic planning
- Business planning
- MS office
Languages
English
Full Professional
Timeline
Senior Executive Concierge
PricewaterhouseCoopers
10.2022 - 12.2024
Accreditation Services Coordinator
AACSB
11.2018 - 01.2021
Customer Service Specialist
Verizon Wireless
04.2018 - 11.2018
Loan Servicing Representative, Team Lead
HSBC Mortgage Services
11.2013 - 08.2017
Bachelor of Science - Interdisciplinary Social Studies
University of South Florida
Similar Profiles
Zhao ZhaoZhao Zhao
Audit Intern at PricewaterhouseCoopersAudit Intern at PricewaterhouseCoopers
Medard RutatinaMedard Rutatina
Experienced Senior Associate (Assistant Manager) at PricewaterhouseCoopersExperienced Senior Associate (Assistant Manager) at PricewaterhouseCoopers
DIEGO LÓPEZ DE TORRESDIEGO LÓPEZ DE TORRES
Assurance Intern - European Funds at PricewaterhousecoopersAssurance Intern - European Funds at Pricewaterhousecoopers