Summary
Overview
Work History
Education
Skills
Timeline
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Jason Sika

Lakewood,CO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

31
31
years of professional experience

Work History

Associate Advisor

Northwestern Mutual
01.2024 - 08.2024
  • Communicate frequently with clients via email and phone to schedule review meetings, complete account and policy applications, and schedule medical appointments.
  • Navigated multiple systems to manage requests.
  • Collected, arranged, and input information into Customer Relationship Management (CRM) system.

Account Manager

The Dow Chemical Company
07.1993 - 07.2023
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Established long-term customer relationships to enhance client loyalty and satisfaction.
  • Complaint resolution.

Education

BBA - Marketing

Saginaw Valley State University
Bay City, MI

Skills

  • Client relationship building
  • Negotiation
  • Teamwork
  • Microsoft (Word, Excel, Outlook, PowerPoint, and Teams)
  • Adaptability and flexibility
  • Attention to detail
  • Customer Experience
  • Conflict resolution
  • Presentations and public speaking
  • Decision-making
  • Relationship building
  • Customer service

Timeline

Associate Advisor

Northwestern Mutual
01.2024 - 08.2024

Account Manager

The Dow Chemical Company
07.1993 - 07.2023

BBA - Marketing

Saginaw Valley State University

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Jason Sika