jason simmons
GALT,United States
Summary
Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues.
Overview
15
15
years of professional experience
Work History
Route Sales Representative
Schwans Fine Foods
Elk Grove, CA
07.2017 - Current
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Immediately addressed problems with customers to promote speedy resolution.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- ExplainedProduct and Service options by giving details about pricing and choices with customers.
- Processed payments, made change and provided receipts.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Maintained positive relationships with customers to promote continued business opportunities.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Worked flexible hours across night, weekend and holiday shifts.
- Stayed in open communication with existing customers to offer immediate access to new products.
- Maintained positive relationships with customers through positive communication and knowledge of products.
- Communicated regularly with area manager for delivery route details and changes.
- Brought in $32,000+ per month in revenue by actively promoting Product and Service throughout route.
- Handled customer concerns and issues effectively by staying calm, listening, and explaining.
- Navigated 400 miles every week in a freezer truck to deliver Product and Service to customers.
Finish Carpenter
Impact Install
Auburn, CA
10.2015 - 06.2017
- Used power tools and hand tools to install fixtures, floorings, trim and hardware, cutting materials to specified measurements.
- Followed strict adherence to safety protocols from job start to final clean up to prevent accidents and mishaps.
- Studied specifications in blueprints, sketches or building plan to prepare project layout and determine dimensions and materials required.
- Built shelves, doors, windows and counters to correct scale and dimensions according to blueprints and building plans.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Cut and shaped materials to meet outlined measurements.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Built structures using precast concrete and hand-poured concrete forms.
Maintenance Manager
Heavenly Valley Townhouse
South Lake Tahoe, CA
02.2009 - 05.2015
- Supervised employee performance, preventive maintenance and safety.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Contributed to development, implementation and execution of maintenance programs.
- Managed efficient teams of up to 5 employees.
- Created work schedules and set up training for employees working on various equipment.
- Provided guidance to management regarding project bids for onsite improvements.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Finalized work on building systems by completing basic carpentry and other finish work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Supervised staff of 5 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Maintained store equipment, printers and fax machines.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Skills
- Route Deliveries
- Data Collation
- Constructive Feedback
- Client Needs Assessment
- Site Visits
- Quality Deliverables
- Optimizing Profitability
- Business Transactions
- Territory Development
- Route Management
- Customer Loyalty
- Information Updates
- Sales Development
- Safe Vehicle Operations
- Effective Customer Communication
- Administrative Duties
- Inquiry Response
- Customer Buying Habits
- Warehouse Support
- Inspection Checklists
- Revenue Growth
- Valid Driver's License
- Personnel Accountability
- Loyalty Programs
- Customer Service and Assistance
- Managing Customer Needs
- Cash Counting
- Daily Workflows
- Prospecting and Cold Calling
- Credit and Debt Card Processing
- Confidential Records Management
- Maintaining Clean Work Areas
- Rewards Programs
Timeline
Route Sales Representative
Schwans Fine Foods
07.2017 - Current
Finish Carpenter
Impact Install
10.2015 - 06.2017
Maintenance Manager
Heavenly Valley Townhouse
02.2009 - 05.2015
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