Jason Sinitsin
Maple Grove,MN
Summary
With 6 years of customer service experience, I demonstrate exceptional interpersonal skills and a friendly demeanor that enables effortless customer connection. Highly motivated, I adapt quickly to changing situations to deliver the best service possible. Whether interacting with patients, customers, or coworkers, I consistently apply critical information accurately and efficiently, ensuring both precision and customer satisfaction. My strong attention to detail and multitasking abilities further contribute to my success in providing exceptional customer service.
Overview
6
6
years of professional experience
Work History
Cash Accounting
Hy-Vee
05.2023 - Current
- Maintained accurate records of all financial transactions, ensuring timely reporting to management.
- Accurately count and record the total cash from each till at the end of the shift.
- Verify that the cash totals match the daily sales reports and transaction records.
- Identify and report any discrepancies between the cash counted and the recorded sales.
- Assisted in implementing new accounting software systems for improved efficiency in managing cash accounts.
- Ensure that all cash handling procedures are followed according to company policies and security protocols.
Pharmacy Technician
Walgreens
09.2021 - 03.2022
- Performed scheduled medication pick-ups, verified accuracy of stock, and filed inventory reports
- Maintained a high level of accuracy in filling prescriptions
- Communicated with clients regarding medications and suggested additional treatment options when appropriate
Sales Associate/Cashier
The North Face
07.2019 - 01.2020
- Built rapport with clients by providing quality customer service and problem solving
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Established personal connections with customers, exceeding customer service expectations
Cook/Prep/Cashier
Jon Smith Subs
12.2018 - 07.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Host/Food Runner
Golden Valley Country Club
06.2018 - 11.2018
- Greet incoming and departing Guests warmly; escort them to assigned dining area; present menus; announce waiter's name
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner
- Help fellow team members and other departments wherever necessary to maintain positive working relationships
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Marketing
Winona State University
Winona, MN05.2025
Skills
- Strong empathy and understanding of customer needs
- Communication skills & active listening skills
- Multitasking in a fast-paced environment
- Prioritization of tasks
- Accuracy in work and quality control
Languages
Russian
Native or Bilingual
Timeline
Cash Accounting
Hy-Vee
05.2023 - Current
Pharmacy Technician
Walgreens
09.2021 - 03.2022
Sales Associate/Cashier
The North Face
07.2019 - 01.2020
Cook/Prep/Cashier
Jon Smith Subs
12.2018 - 07.2019
Host/Food Runner
Golden Valley Country Club
06.2018 - 11.2018
Bachelor of Science - Marketing
Winona State University