Dynamic professional with extensive experience in project management and staff training, notably as a Production Supervisor at Evolve Candle Factory and both landscaping jobs Proven expertise in quality assurance and preventative maintenance planning, enhancing operational efficiency and fostering a collaborative work environment. Recognized for optimizing processes and achieving significant improvements in productivity and customer satisfaction.
Overview
24
24
years of professional experience
Work History
Water Distribution Operator
Growers Solutions
04.2025 - 07.2025
Organizing and keeping all the plants and shubs watered
Delivery Driver Helper
UPS
10.2024 - 12.2024
Reduced loading time for trucks by efficiently sorting and stacking packages according to the delivery sequence.
Maintained high customer satisfaction by promptly resolving issues related to deliveries and handling special requests professionally.
Assisted in conducting regular vehicle inspection checks to ensure operational readiness before each shift began, preventing potential breakdowns or maintenance issues while en route delivering packages.
Provided excellent customer service during deliveries, addressing concerns or answering questions as needed.
Supported a positive work atmosphere among colleagues by maintaining open communication channels with other team members and management.
Owner and Operator of My Own Landscaping Company
Self Employed Services
03.2017 - 12.2023
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Formen of the Mowing Crew
Luke Hydock at LJH Landscaping
03.2006 - 12.2016
Ensured timely completion of projects with effective time management and prioritization of tasks.
Inspected completed work to verify quality standards and compliance with criteria.
Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
Implemented efficient work processes to boost overall productivity while reducing costs.
Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Maintained a safe working environment through adherence to safety protocols and regular site inspections.
Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
Managed equipment maintenance schedules to minimize downtime due to mechanical failure or repairs.
Checked equipment to determine if maintenance was required.
Achieved recognition for outstanding project management, delivering projects that consistently met all time, budget, and quality targets.
Optimized equipment usage, scheduling regular maintenance and updates to prevent downtime.
Production Supervisor
Matt at Evolve Candle Factory
08.2001 - 01.2006
Resolved issues quickly to maintain productivity goals.
Coordinated with other departments to maintain smooth and efficient product flow.
Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
Optimized workflow through effective resource allocation and scheduling adjustments.
Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
Created an inclusive work culture that encouraged collaboration and open communication among staff members at all levels within the organization.
Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
Trained staff of direct labor employees to perform assembly and manufacture of specified products.
Evaluated team member performance regularly to identify and resolve productivity concerns.
Managed team of Number production associates, overseeing productive production processes and meeting all deadlines.
Education
Math And Science
Farmington High School
Farmington, NH
06.2001
Skills
Instrumentation troubleshooting
Accomplishments
Achieved Result through effectively helping with Task.
Supervised team of Number staff members.
Achieved Result by completing Task with accuracy and efficiency.
Teamwork to get jobs done on time and making sure the customer is happy.
Making sure maintenance is done on all mechanics and running correctly.
Customer service and keeping the clients happy
Following and keeping everything the way the customer wants and expecting.