Summary
Overview
Work History
Education
Skills
Timeline
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Jason Sloan

White Hall,MD

Summary

Elevating diesel engine performance and customer satisfaction, I honed my expertise in advanced diagnostics and team collaboration at Harford County Public Schools. My proficiency in Cummins brand engines and commitment to workplace safety led to significant fleet efficiency improvements, showcasing my ability to blend technical acumen with strong interpersonal skills.

Professional diesel maintenance specialist with solid foundation in diagnostics, repair, and preventive maintenance of diesel engines. Known for strong focus on team collaboration and ability to adapt to changing needs, ensuring reliable performance. Skilled in troubleshooting, engine overhauls, and electrical systems, with strong commitment to achieving results and maintaining high standards.

Knowledgeable Bus Mechanic with robust background in diesel technology. Proven track record in maintaining and repairing diesel engines, ensuring optimal performance and reliability. Demonstrated expertise in diagnostics and troubleshooting, with focus on safety and efficiency.

Overview

19
19
years of professional experience

Work History

Remote Diesel Technician

Self-employeed
05.2020 - Current
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Performed vehicle lubrication and DOT safety inspections.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
  • Inspected [Vehicles] for repair and maintenance needs.
  • Replaced parts such as belts, hoses and motors on different systems.
  • Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
  • Minimized potential damage from electrical system malfunctions through diligent inspection, identification, and resolution of wiring issues.
  • Reduced vehicle downtime by implementing efficient preventive maintenance procedures for diesel engines.
  • Developed expertise in electronic control systems, enabling accurate troubleshooting of advanced diesel engine issues.
  • Expedited repair turnaround times with the ability to analyze complex mechanical problems and develop appropriate solutions efficiently.
  • Contributed to business growth by consistently receiving positive feedback from satisfied clients.
  • Cultivated strong client relationships, offering personalized service recommendations.
  • Diagnosed mechanical problems for repair or replacement.
  • Handled repairs, replacing broken components and inspecting engines for wear and tear.
  • Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
  • Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
  • Checked completed repairs in buses and trucks, confirming correct servicing procedures.
  • Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
  • Changed faulty or damaged fuel injectors, air filters and spark plugs in diesel engines.
  • Used specialized tools and equipment to diagnose and repair issues with diesel engines.
  • Serviced and maintained engines by performing regular oil and filter changes.
  • Played pivotal role in emergency breakdown services, swiftly restoring functionality to critical vehicles.
  • Elevated customer satisfaction, providing clear, concise explanations of complex repairs.

Mobile Customer Support Specialist

American Bus and Sprinter
04.2018 - 05.2020

Travel to various shops in Maryland, Delaware and Washington D.C.

  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
  • Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
  • Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
  • Refined diagnostic skills across various diesel engine models, ensuring accurate identification of underlying issues for targeted repairs.
  • Inspected [Vehicles] for repair and maintenance needs.
  • Maintained up-to-date knowledge of industry trends and advancements through regular participation in ongoing professional development courses.
  • Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.
  • Completed warranty services and submitted required paperwork.
  • Collaborated with team members on complex repair tasks, resulting in improved workflow efficiency.
  • Removed components and completed repairs or installed new replacements.
  • Provided exceptional customer service by addressing concerns promptly and offering clear explanations of required repairs or services.
  • Replaced parts such as belts, hoses and motors on different systems.
  • Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
  • Minimized potential damage from electrical system malfunctions through diligent inspection, identification, and resolution of wiring issues.
  • Reduced vehicle downtime by implementing efficient preventive maintenance procedures for diesel engines.
  • Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
  • Developed expertise in electronic control systems, enabling accurate troubleshooting of advanced diesel engine issues.
  • Expedited repair turnaround times with the ability to analyze complex mechanical problems and develop appropriate solutions efficiently.
  • Ensured compliance with emission standards through the meticulous inspection and servicing of exhaust after-treatment systems.
  • Enhanced diagnostic accuracy by keeping abreast of and employing latest tech tools.
  • Delivered high-quality repair services, adhering strictly to manufacturer guidelines and specifications.
  • Streamlined repair processes, introducing innovative troubleshooting techniques.
  • Reduced engine failures, performing comprehensive diagnostics and repairs.
  • Elevated customer satisfaction, providing clear, concise explanations of complex repairs.
  • Played pivotal role in emergency breakdown services, swiftly restoring functionality to critical vehicles.
  • Used specialized tools and equipment to diagnose and repair issues with diesel engines.
  • Diagnosed mechanical problems for repair or replacement.
  • Followed factory and dealership standards to accurately perform repairs according to work order.
  • Handled repairs, replacing broken components and inspecting engines for wear and tear.
  • Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
  • Collaborated with other mechanics to inspect diesel engines for signs of damage.
  • Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
  • Checked completed repairs in buses and trucks, confirming correct servicing procedures.
  • Conducted full operational compliance inspections before releasing vehicles for use.
  • Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
  • Changed faulty or damaged fuel injectors, air filters and spark plugs in diesel engines.

Vehicle Mechanic 2

Harford County Public Schools
01.2010 - 12.2017
  • Managed inventory levels effectively to ensure adequate stock of parts and supplies for timely completion of all scheduled repairs.
  • Mentored junior mechanics in best practices for troubleshooting common mechanical issues encountered within the school bus fleet.
  • Completed specialized training in electronic control systems to enhance diagnostic capabilities for modern bus technologies.
  • Ensured adherence to federal regulations regarding emissions control devices on diesel-powered school buses.
  • Assisted coworkers in diagnosing complex mechanical problems when additional expertise was required.
  • Maintained safe transportation for students by repairing or replacing faulty brake systems, suspension components, and steering mechanisms.
  • Improved bus safety by conducting thorough inspections and identifying necessary repairs.
  • Enhanced fleet performance by maintaining and repairing school buses according to manufacturer guidelines.
  • Collaborated with transportation supervisors to prioritize repairs based on bus usage and school schedules.
  • Streamlined repair processes through accurate record-keeping of parts inventory, work orders, and completed tasks.
  • Reduced downtime for buses with prompt diagnosis and repair of mechanical issues.
  • Ensured timely maintenance by creating and adhering to a preventive maintenance schedule for the entire fleet.
  • Optimized performance of air conditioning systems in buses through routine servicing and component replacement when necessary.
  • Diagnosed engine, suspension, brake, transmission and other vehicle issues using extensive training and diagnostic equipment.
  • Performed maintenance on vehicle fuel systems for both diesel and unleaded fueled vehicles.
  • Repaired broken or damaged wheels, brakes, suspension and other undercarriage issues in high-stress environments and with minimal tools.
  • Worked on starting systems and electrical systems such as wiring harnesses, lights, batteries and communication systems.
  • Prepared vehicles for rigorous treatment by monitoring fluid levels and performing preventive maintenance.
  • Maintained vehicle trailers repairing battle damage and replacing worn parts.
  • Enhanced vehicle performance by conducting comprehensive diagnostic tests and implementing necessary repairs.
  • Streamlined repair processes with thorough documentation of all completed tasks, ensuring accurate records for future reference.
  • Troubleshot complex electrical systems to identify underlying issues accurately; performed necessary repairs or replacements to restore full functionality efficiently.
  • Developed customized maintenance plans for fleet vehicles, prolonging their lifespan and optimizing operational efficiency for clients'' businesses.
  • Trained junior mechanics on proper techniques and best practices for automotive repair, promoting a culture of continuous learning within the workshop.
  • Assisted drivers in understanding their vehicles'' maintenance needs better by providing comprehensive explanations of repair processes and answering any questions they had.
  • Increased workplace safety by conducting regular inspections of tools and equipment, maintaining a clean and organized environment.
  • Remained current on industry advancements by attending training sessions, workshops, and conferences; applying new knowledge to daily tasks for constant improvement in services offered.
  • Conducted detailed inspections during scheduled servicing appointments; identifying potential problems early on to prevent costly repairs down the line.
  • Contributed to a positive work environment by maintaining open lines of communication with colleagues, fostering teamwork, and celebrating each other''s successes.
  • Collaborated with team members to identify complex issues and develop effective solutions, resulting in improved overall workshop efficiency.
  • Upgraded school buses with aftermarket components, improving performance levels and enhancing driving experiences.
  • Investigated driver complaints to identify cause of malfunctions.
  • Repaired and replaced worn and damaged components.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Read and followed technical documentation to complete accurate repairs.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Coordinated with parts department to determine availability of necessary components.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.

Diesel Truck Mechanic

Hickory International
03.2006 - 01.2010
  • Performed routine oil changes, tire rotations, brake replacements as part of regular truck maintenance schedules; preventing costly damage or accidents due to wear-and-tear over time.
  • Expertly performed electrical system diagnostics and repairs; ensuring truck safety and reliability through proactive attention to potential issues.
  • Rebuilt diesel engines to restore their performance, extending the life of valuable company assets.
  • Enhanced shop productivity by organizing workspaces, maintaining clean environments, and adhering to strict safety protocols.
  • Maintained detailed records of all repairs, services, and parts used for accurate inventory management and future reference.
  • Conducted thorough inspections of trucks to identify necessary repairs, ensuring optimal performance and safety on the road.
  • Provided input during team meetings for process improvements or ways to enhance overall shop performance.
  • Collaborated with team members to complete large-scale projects efficiently, maintaining open lines of communication and strong teamwork dynamics.
  • Increased customer satisfaction with timely repairs, adhering to strict deadlines and providing clear communication throughout the process.
  • Diagnosed complex mechanical issues using advanced diagnostic tools and techniques, resulting in reduced repair times and more accurate solutions.
  • Remained current on industry trends through ongoing professional development opportunities such as workshops or training seminars; applying updated knowledge to daily tasks.
  • Serviced and maintained engines by performing regular oil and filter changes.
  • Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
  • Diagnosed mechanical problems for repair or replacement.
  • Handled repairs, replacing broken components and inspecting engines for wear and tear.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Performed preventive maintenance on diesel engines, preventing malfunctions.
  • Followed factory and dealership standards to accurately perform repairs according to work order.
  • Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
  • Collaborated with other mechanics to inspect diesel engines for signs of damage.
  • Checked completed repairs in buses and trucks, confirming correct servicing procedures.
  • Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
  • Conducted full operational compliance inspections before releasing vehicles for use.
  • Changed faulty or damaged fuel injectors, air filters and spark plugs in diesel engines.
  • Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
  • Organized test drives in buses and trucks to identify needed repairs.
  • Used specialized tools and equipment to diagnose and repair issues with diesel engines.

Education

High School Diploma -

Tioga High School
Tioga, LA
06-1995

Skills

  • Fuel System Repair
  • Preventive Maintenance
  • Workplace Safety
  • HVAC Systems Maintenance
  • ABS systems knowledge
  • Cooling System Service
  • Exhaust system repair
  • Troubleshooting skills
  • Battery Maintenance
  • Equipment Inspection
  • Drive Shaft Maintenance
  • Inspection procedures
  • Vehicle repairs
  • Parts Replacement
  • Performing repairs
  • Gearbox Servicing
  • Steering and Suspension
  • Turbocharger Repair
  • Fluid adjustments
  • Team Collaboration
  • Fleet Management
  • Drivetrain Components
  • Powertrain Service
  • Electronic Control Modules
  • Diesel Engine Expertise
  • Clutch Repair
  • Overhauling engines
  • Diesel Emissions Control
  • Job Tracking
  • Calibration
  • Drivability testing
  • Advanced Diagnostics
  • Transmission Troubleshooting
  • Cost Estimates
  • Service Documentation using CDK or ADP software
  • Specializing in Cummins brand engines
  • Proficient using Cummins Insite software
  • Proficient using Cummins Quick Serve On Line
  • Allison Transmission training 1000, 2000, and 3000 series transmissions
  • Proficient using Allison DOC software
  • Proficient in using Meritor- Wabco "tool Box" software
  • Proficient working on Braun and Ricon wheel chair lifts
  • Proficient working on Mobile Climate Control air conditioning systems
  • Proficient working on TransAir MFG air conditioning systems
  • Mobile Air Climate Systems 608/609 certified
  • Proficient working on Webasto engine pre-heating systems for school buses

Timeline

Remote Diesel Technician

Self-employeed
05.2020 - Current

Mobile Customer Support Specialist

American Bus and Sprinter
04.2018 - 05.2020

Vehicle Mechanic 2

Harford County Public Schools
01.2010 - 12.2017

Diesel Truck Mechanic

Hickory International
03.2006 - 01.2010

High School Diploma -

Tioga High School
Jason Sloan