Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jason Small

Las Vegas,NV

Summary

Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process, and resource optimization.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Architect

phData
12.2023 - Current
  • Our global delivery team partners with the world's top brands to execute data initiatives in artificial intelligence, data engineering, applications, analytics, and managed services for cloud platforms.
  • Lead interviews with diverse business, IT, and executive stakeholders followed by translating those interviews into actionable business use cases
  • Analyze and prioritize business use cases based on customer feedback and technology dependencies
  • Document high-level requirements
  • Present diverse types of analysis findings to internal and external stakeholders
  • Create executive-level presentations and deliverables
  • Partner with the customer and technical resources (internal and external) to create and maintain documentation
  • Assist in clarifying requirements and/or translating business and technical requirements
  • Balance multiple, concurrent projects with competing priorities and multiple stakeholders
  • Clearly communicate phData’s service offerings (Managed Services, Data Engineering, Machine Learning, Analytics, and Data Coach) to existing and potential customers
  • Ensure customer success for phData offerings
  • Establish and grow customer relationships within strategic accounts

Business Analyst

Vibrant Emotional Health, Remote (Mondo - contracted)
03.2023 - 12.2023
  • Company Overview: Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant has delivered high-quality services and support, when, where, and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, Vibrant is building a society in which emotional wellness can be a reality for everyone.
  • Serve as thought leader for technical and non-technical business processes and workflows, developing forward-thinking systems prototypes that promote increased efficiency and productivity.
  • Partner with other stakeholder teams across programs to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams.
  • Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes.
  • Ensure user requirements for new initiatives enable maximum usability.
  • Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.
  • Document data flows and business workflows using visualization tools (Visio, PowerPoint, etc.)
  • Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
  • Develop meaningful and lasting relationships with partners for optimized systems integration and respond to questions and concerns from managers and executives with supporting research and recommendations.
  • Serve as a liaison between multiple vendors and internal staff.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.

Business Analyst

VBA Software, Remote (KForce - contracted)
10.2022 - 03.2023
  • Company Overview: Virtual Benefits Administrator is a cloud-based high growth healthcare SAAS company providing solutions for all employee benefit administration.
  • Build strong personal relationships with key associates of our executive clients.
  • Review, analyze and evaluate report and change requests and facilitate testing cycles.
  • Customize training documents to fit client specific needs.
  • HL7 Implementation to reduce data entry
  • Act as a liaison between the client and internal teams
  • Support Development Staff by providing software testing, quality assurance, documentation, and functional support.
  • Project based BA tasks.
  • Provide internal support as needed.

Sr. Business Analyst / Project Manager

WhiteCap, Remote (KForce - contracted)
12.2021 - 07.2022
  • As part of the data migration project, define and optimize standard processes for capturing data from external organizations for integration into the client’s core systems. This data will be supplied from organizations with different technology platforms and data schemas because of merger and acquisition activity.
  • Create data validation requirements, business rule requirements, exception handling logic, field descriptions and attribute relationships, and standardized formats for capturing data from external organizations for integration into client’s core systems.
  • Create a data dictionary to serve as the foundation for activities that will need to occur to successfully migrate data from external sources into client’s core systems via Microsoft Azure database services.
  • Document data mapping and data translation rules, identifying appropriate field combinations and relationships for accurate mapping.
  • Assist with definition and design of automated, re-startable, and reusable data extraction and import scripts supporting M&A-driven data ingestion processes.
  • Interview stakeholders to identify gaps in data capture and process workflow.
  • Analyze historical results to identify and design further enhancements to M&A-driven data ingestion processes.
  • Define requirements to address traceability, auditability, and repeatability needs arising from M&A-driven data ingestion processes.
  • Write clear and concise Agile user stories. Breaks down larger user stories into multiple, smaller, user stories according to departmental standards.
  • Worked with client on establishing data governance procedures related to submitting, receiving, storing, and manipulating data.

Sr. IT System Analyst Specialist

Sedgwick Technology Solutions, Dublin, OH (contracted)
07.2021 - 12.2021
  • Spearheaded the business analysis efforts for multi-line projects to enhance quality of IT products and services. Deliver in-depth field expertise to devise and implement requirement management plans for assigned projects. Manage all daily responsibilities while meeting strict deadlines and compliance requirements. Provide superior customer services by delivering business related IT knowledge to clients. Steer significant efforts in producing project requirements documentation including written documents, process diagrams, report mock-ups, and wireframes.
  • Showed dynamic leadership qualities by leading and mentoring new teammates to improve staff efficacy.
  • Provided high-quality support to senior management in the implementation of the Michigan PIP Chargemaster process into systems.
  • Acted as an information source and communicator between the IT department and key stakeholders.
  • Collaborated with project managers, project requestors, operations, business representatives, and IT representatives to ensure complete understanding of software requirements.

T.C.O.S. (Tower Chief of Staff)

JPMorgan Chase & Co., Columbus, OH (contracted)
Columbus, OH
02.2021 - 06.2021
  • Administered overall organizational operation functions including headcount management, budgeting, requisition management, software invoices, and contractor vendor management to support business unit/tower. Planned and tracked labor resources by utilizing data tools (Clarity). Delivered significant efforts in analyzing reports and briefing Managers on financial and headcount status for labor and non-labor budgets.
  • Utilized a high level of procedural knowledge and expertise to manage a headcount budget of over $100M.
  • Accelerated overall operational efficiency by overseeing direct/indirect expenditures for the overall organization and business unit.

IT Business Analyst

MediGold (Mt. Carmel Health Services), Columbus, OH
Columbus, OH
10.2016 - 01.2021
  • Created business specifications/requirements, timelines, and process models to complete process or application improvement projects by collaborating with business users and technical staff. Utilized extensive technical expertise to complete work in an Agile methodology including participation in user story creation and sprint planning.
  • Coordinated with developers, project managers, and business owners on multiple projects (internal/external) to ensure operational and service excellence.
  • Project examples:
  • Creation of Member Benefits application
  • Salesforce Implementation & Integration
  • Essette Utilization Management & Case Management implementation
  • CMS Audit submission across several departments
  • Compliance Dashboard Reporting
  • Utilized SQL database, tableau, business objects, and Essette UM/CM software to create and/or modify custom reports, graphs, and dashboards.

Medical Data Analyst

MediGold
Columbus, North Dakota
01.2016 - 01.2018
  • Utilized IT data for business insights as well as prepared and distributed reports internally/externally on a scheduled and ad hoc basis. Steered substantial efforts in monitoring and performing process improvement with data collection and reporting issues. Analyzed issues with internal/external stakeholders and implemented corrective action plans to resolve pertaining concerns. Majorly involved in report development and data display activities.
  • Executed best practices to successfully pass Medicare Part C, EOD and SOD audit.
  • Participated in the implementation of HEDIS performance measures.

Education

Certificate of Completion - Medical Billing and Coding (2-year program)

S.T.C.C.
Springfield
01.2001

Skills

  • Full Lifecycle Project Management
  • Strategic Planning & Execution
  • Business Process Improvement
  • Data/System Integration

Certification

  • Alation Certified Professional-Consultant, 02/2024
  • Alation Professional Implementer, 03/2024
  • Certified SAFE 5 Scrum Master, 05/2020 – Present
  • Data.World-Partner Sales Owl Certification, 07/2024 - 07/2025
  • Data.World-Partner Services Owl Certification. 07/2024
  • Google Project Management (non-credit Professional Certificate), 05/2023
  • SQL Introduction & Intermediate, Columbus State Community College, 2018

Languages

English
Full Professional

Timeline

Business Architect

phData
12.2023 - Current

Business Analyst

Vibrant Emotional Health, Remote (Mondo - contracted)
03.2023 - 12.2023

Business Analyst

VBA Software, Remote (KForce - contracted)
10.2022 - 03.2023

Sr. Business Analyst / Project Manager

WhiteCap, Remote (KForce - contracted)
12.2021 - 07.2022

Sr. IT System Analyst Specialist

Sedgwick Technology Solutions, Dublin, OH (contracted)
07.2021 - 12.2021

T.C.O.S. (Tower Chief of Staff)

JPMorgan Chase & Co., Columbus, OH (contracted)
02.2021 - 06.2021

IT Business Analyst

MediGold (Mt. Carmel Health Services), Columbus, OH
10.2016 - 01.2021

Medical Data Analyst

MediGold
01.2016 - 01.2018

Certificate of Completion - Medical Billing and Coding (2-year program)

S.T.C.C.

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