Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jason Smalling

Hermitage,TN

Summary

Results-driven operations and restaurant manager with a strong track record of leadership in high-volume food and entertainment venues. Proficient in staff development, scheduling, and coordinating front-of-house/back-of-house operations. Demonstrated success in streamlining service flow, overseeing events, and cultivating cohesive team dynamics. Committed to providing outstanding guest experiences and enhancing operational effectiveness.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Burger Republic
02.2023 - Current
  • Lead hiring, training, and scheduling of front-of-house (FOH) staff
  • Oversee daily shift operations and floor management
  • Manage inventory control and end-of-day financial closeouts
  • Maintain high service standards and resolve guest issues promptly

Operations Manager

Brooklyn Bowl Nashville
01.2020 - 08.2022
  • Directed FOH service operations at a live music and entertainment venue
  • Coordinated with production and security teams for concerts and private events
  • Implemented shift protocols and training procedures to improve service consistency
  • Managed bookings and provided on-site leadership for large-scale events

Assistant General Manager

Butchertown Hall
08.2018 - 01.2020
  • Oversaw FOH operations and collaborated closely with kitchen leadership
  • Handled employee scheduling, banking, and shift supervision
  • Ensured operational flow during peak dining hours and special events

Education

Associate's Degree - Photographic and Film/Video Technology

Nossi College of Art
Nashville, TN
05.2013

Skills

  • Operations Management
  • Staff Training & Supervision
  • Food & Beverage Operations
  • Inventory Control
  • Scheduling & Payroll
  • Event Management
  • Guest Relations
  • Team management
  • Staff management
  • Operations management
  • Point of sale (POS) system operation
  • Customer-oriented
  • Organization and prioritization

Certification

TABC certified

ServSafe certified

Timeline

Restaurant Manager

Burger Republic
02.2023 - Current

Operations Manager

Brooklyn Bowl Nashville
01.2020 - 08.2022

Assistant General Manager

Butchertown Hall
08.2018 - 01.2020

Associate's Degree - Photographic and Film/Video Technology

Nossi College of Art

Similar Profiles

CREATE PROFILE