Jason Smallman
Fairfield,CT
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
7
7
years of professional experience
Work History
Bartender
Little Barn
04.2022 - 04.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Bartender/ Manager
River Rock Tavern
04.2019 - 04.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Polished glassware, bussed tables, and removed debris to keep customer areas clean.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Bartender/Server
Arooga's Grille House And Sports Bar
04.2018 - 04.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender/Server
TGI Fridays
04.2016 - 04.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
High School Diploma -
West Haven High School
West Haven, CT06.2010
Skills
- Cash Register Operation
- Elegant Food Plating
- Anticipating Guest Needs
- Glassware Polishing
- Alcohol Ordering
- Reconciling Cash Drawers
- Liquor, Beer and Wine Knowledge
- Food Preparation and Safety
- Error Identification
- Health Code Compliance
- Aloha POS
- Sales Expertise
- Suggestive Selling
- Attending Multiple Customers
- Classic Cocktails
- Custom Drink Preparation
- Dining Room Management
- Guest Satisfaction
- Safe Serving Knowledge
- Ordering Bar Supplies
- Responsible Alcohol Service
- Team Training
- Extensive Beer Knowledge
- Craft Cocktail Preparation
- Maintaining a Clean Bar
- New Hire Training
- Bar Operations Management
- Name of System] POS
- Customer Service
- Clear and Effective Communication
- Drink Consistency
- Staff Management
Timeline
Bartender
Little Barn
04.2022 - 04.2023
Bartender/ Manager
River Rock Tavern
04.2019 - 04.2022
Bartender/Server
Arooga's Grille House And Sports Bar
04.2018 - 04.2019
Bartender/Server
TGI Fridays
04.2016 - 04.2018
High School Diploma -
West Haven High School
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