Jason Smith
Software Engineer
Dallas,TX
Summary
Data Scientist familiar with gathering, cleaning and organizing data for use by technical and non-technical personnel. Advanced understanding of statistical, algebraic and other analytical techniques. Highly organized, motivated and diligent with significant background in [Area of expertise].
Overview
3
3
Languages
1
1
Certification
7
7
years of post-secondary education
6
6
years of professional experience
Work History
Quality Control and Reporting
Pilot Catastrophe Services Inc.
Coppell, TX
12.2014 - Current
- Monitored performance and generated reports detailing quality of product and customer satisfaction.
- Created and deployed best practices to improve efficiency and improve customer satisfaction.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
Education
Bachelor of Science - Computer Science
Western Governors University
Salt Lake City, UT 01.2020 - 07.2020
No Degree - Anthropology
Texas Tech University
Lubbock, TX 09.2001 - 12.2004
No Degree - Computer Science
Austin Community College
Austin, TX 09.1997 - 05.2001
Skills
Testing and debugging
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Project+, CompTIA - May 2020
Timeline
Project+, CompTIA - May 2020
05-2020
Bachelor of Science - Computer Science
Western Governors University
01.2020 - 07.2020
Quality Control and Reporting
Pilot Catastrophe Services Inc.
12.2014 - Current
No Degree - Anthropology
Texas Tech University
09.2001 - 12.2004
No Degree - Computer Science
Austin Community College
09.1997 - 05.2001
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