Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Custom
Timeline
Generic

Jason Smith

Upper Marlboro,MD

Summary

Forward-thinking and accomplished professional with an enterprising approach to developing and enhancing business operations. In-depth understanding of financial management, business development, and personnel oversight. Proactive approach, with excellent follow-through. Detailed Client Service Associate, known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Machine Learning Operations

Ryder Logistics
Hagerstown, MD
08.2024 - Current
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Operated equipment and machinery according to safety guidelines.
  • Operated a variety of machinery and tools safely and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked with cross-functional teams to achieve goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Managed household errands and other essential duties.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Lead Residential PHP

Tru Healings
Hagerstown, MD
01.2024 - 08.2024
  • Monitored medication compliance among participants in medication-assisted treatment programs.
  • Consulted on outside cases using personal expertise in diagnoses.
  • Coordinated and cooperated with local agencies and organizations to expedite treatment.
  • Developed and maintained positive relationships with clients, ensuring satisfaction and repeat business.
  • Developed person-centered treatment plans and behavior contracts for high-risk patients to address barriers to treatment.
  • Encouraged development of relevant skills to help overcome specific concerns.
  • Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
  • Maintained client records, tracked progress, and documented interactions with clients.
  • Supervised volunteers who assist in providing peer support services within the organization.
  • Compiled personal information and compared against professional knowledge to determine needs and optimum strategies for success.
  • Attended regular staff meetings with clinical supervisors to review best practices for working with recovering individuals.
  • Developed and maintained a therapeutic environment within recovery groups, encouraging open communication.
  • Coached clients on developing healthy coping skills through evidence-based practices, such as mindfulness techniques and cognitive behavioral therapy.
  • Kept pace with changes in research on diagnostic and treatment protocols to give best possible support to clients.
  • Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
  • Advocating for access to housing, employment opportunities, and healthcare benefits for individuals seeking long-term sobriety.
  • Engaged in professional networking to share best practices and innovations in debt recovery.
  • Interacted regularly with family members of those receiving treatment, offering guidance on ways they can help their loved one maintain sobriety.
  • Worked closely with financial counselors to offer debtors education and resources for financial management.
  • Encouraged clients to participate in self-help programs such as Alcoholics Anonymous or Narcotics Anonymous meetings.
  • Helped clients diagnosed with addictive disease disorders increase skills, explore talents and build self-esteem.
  • Trained new recovery specialists in best practices and company protocols.
  • Completed detailed documentation of sessions, patient notes and recommendations.

Education

Some College (No Degree) - Business Administration

Hagerstown Community College
Hagerstown, MD

Skills

  • [Equipment] operation
  • Remote office availability
  • Decision-making
  • Training & Development
  • Analytical thinking
  • Supervision and leadership
  • Flexible and adaptable
  • Task prioritization
  • Communication
  • Problem-solving
  • Data entry
  • Project planning
  • Self-care management
  • Wellness recovery action plan
  • Leadership skills
  • Arranging transportation
  • Issue resolution
  • Planning skills
  • Recovery guidance
  • Stress reduction techniques
  • Relapse prevention
  • Providing direction
  • Multicultural sensitivity
  • Rapport building
  • Effective collaboration and interaction
  • Behavioral health
  • Empathy development
  • Relationship building skills
  • Peer support ethics
  • Motivational interviewing

Affiliations

Private Life Coaching for young males

YMCA Member- Activities include ( Racket Ball, Basketball)

Promoting Art and Music shows

Non Profit Board Member

Hiking And Fishing with Kayaking

Creative Writing /Book Readings

Languages

English
Professional

Certification

  • Managerial Training
  • Biohazard Chemical Training
  • Ethics and Compliance Training
  • Conflict Resolution Training

Custom

  • Hagerstown Mission Homeless Shelter Volunteer
  • Washington Goes Purple Organization

Timeline

Machine Learning Operations

Ryder Logistics
08.2024 - Current

Lead Residential PHP

Tru Healings
01.2024 - 08.2024

Some College (No Degree) - Business Administration

Hagerstown Community College

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Jason Smith