Jason Smither
Frankfort
Summary
Dynamic multitasker and innovative problem-solver, with a proven track record at Division Of Motor Vehicle, where I enhanced title verification processes by examining over 2100 titles weekly. Skilled in MIG welding techniques and adept at conflict resolution, I consistently prioritize efficiency and punctuality, driving significant improvements in workplace productivity and safety.
Overview
11
11
years of professional experience
Work History
Administration Specialist for Recap and Accounts
Commonwealth of Kentucky
08.2024 - Current
- Assist County Clerks with personalized license plate issues.
- Sort mail and distribute mail to numerous departments throughout all of the Department of Transportation.
- Scan in returned titles that customers didnt receive and send all of them back to the county clerk for redistributing to customers.
- Type up documentation letters from upper management to send back to customers or businesses.
- Help bring up Temp tags using pallet jacks from dock to our department upon occasion.
- Mail out various license plate items to county clerks using mail weigher and UPS program.
Rebuilt Section
Commonwealth of Kentucky
07.2022 - 08.2024
- Assisted county clerks with many rebuilt pertaining questions from the whole state of Kentucky.
- Assisted county clerks with some Kavis (brand new computer system) issues and questions.
- Assisted Rebuilt customers with issues via phone calls and emails.
- Met with customers upon occasion downstairs and assisted them with paperwork completion.
- Upon occasion looked up KRS statues for inquirie customers and other individuals via phone calls and emails.
- Made copies and sent Authorization Letters to Rebuilt customers along with emailing to customer if requested.
Title Examiner
Division Of Motor Vehicle
08.2021 - 07.2022
- Check title and vehicle information in database.
- Verify titles for issues
- Examined and verified 2100+ titles weekly.
- Pend all titles that are not acceptable
Warehouse Associate
DHL
02.2021 - 08.2021
- Inspected products for defects and damages and while working on the line, examined ingoing and outgoing shipments to verify accuracy stacking height to prevent errors
- Kept warehouse clean and organized to maximize team efficiency and productivity
- Confirmed accuracy, quality and quantity of materials received
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Ensured warehouse accessibility and safety for customer traffic
Title Examiner
Division Of Motor Vehicle
07.2020 - 02.2021
- Examined and verified extreme amounts of titles weekly.
- Checked accuracy and completeness of registration documents and rejected unacceptable packages.
Call Center Representative
Division Of Motor Vehicle
06.2020 - 07.2020
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Communicated with customers to assess and address individual needs, providing timely and quality support via Ky Transportation Information systems.
- Engaged in continuous learning and development opportunities to promote continued performance improvement.
- Managed customer calls effectively and efficiently in complex, fast-paced and challenging call center environment.
Warehouse Associate
DHL
09.2019 - 06.2020
- Inspected products for defects and damages and while working on the line, examined ingoing and outgoing shipments to verify accuracy stacking height to prevent errors
- Kept warehouse clean and organized to maximize team efficiency and productivity
- Confirmed accuracy, quality and quantity of materials received
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Ensured warehouse accessibility and safety for customer traffic
Transaction Processor
Conduent Inc
11.2018 - 09.2019
- Responded to special requests for editing claim forms in database
- Verified data successfully.
- Maintained high levels of confidentiality while processing claims.
- Entered data accurately after establishing entry priorities and procedures.
Plant Two "Custom Plant" Associate
voestalpine Roll Forming Corporation
05.2014 - 09.2018
- Inspect all parts thoroughly before assembling them.
- Assembling inspected parts to be loaded into weld cell.
- Loading parts and fixing issues on the touchscreen monitor to presume production.
- Went to the back of the robot and reset it when needed to presume production.
- before start of shift, went inside robotic weld cell and changed the tips on them.
- Helped out with the Safety Committee for a while.
- Helped out as Team Coordinator for about Six months to a year time frame.
- Made sure everyone was clocked in and running their weld cell at start of shift.
- Made sure there were enough copies of all of the paperwork that was needed to be filled out by employees throughout the day.
- Worked directly with Shipping Dept. to make sure we had enough parts for all three shifts to be ran and we didn't run out.
- Put everyones time in our excel spreadsheet for the day, and changed associates time throughout the day if they had to leave.
- Made copy from spreadsheet of associates present to be put by the door as hard copy in case of emergency.
- used Microsoft Word to make any notes for parts or anything around the plant that needed to be labeled to ensure all shifts were aware.
- Kept track of completed parts and added them to daily Work Log to be filled out at the end of shift.
- Done new hire orientations and plant walkthroughs.
- worked with forklift driver throughout the day to ensure when not busy, that items in our plant were straightened up and clean for the next shift.
- At the end of the day, made sure that the production numbers were balanced, Production Log and excel spreadsheet was filled out for the days production information, and plant was clean and orderly for second shift, the Team Coordinator Pass Down log was filled out, and our daily numbers were put on the white board.
- Now helping out as the Main Quality Associate doing the quality checks on all of the parts coming from all of the weld cells that we run for the day.
- At beginning of shift, grab all of the weld cell parts from our inspectors.
- Make sure all calipers and quality items have been calibrated.
- Use calipers to measure all parts and make sure they are all in spec. with blueprints.
- inspect parts for flaws or out of proportion issues.
- Record all data on proper paperwork.
- If part is found out of spec. immediately notify operators to stop production until weld cell is fixed.
- Work directly with Quality Dept. if issue is found that I cant take care of.
- Give feedback to inspectors when bad part, or part with flaw is found.
Plant One Roll Line Helper
voestalpine Roll Forming Corporation
04.2014 - 05.2014
- Inspected parts that came off the line to make sure they were consistent in quality.
- Stacked parts accordingly into the proper part rack.
- Used micrometer to measure the parts periodically for Quality purposes.
- Helped the Senior Roll Line Operator to change out the rolls of metal for continued production.
- Used overhead crane to put new roll of metal on proper roll holder.
- Helped change out dies for production of new parts.
- Inspected and cleaned the old and new dies that were used for production of parts.
Amazon Associate
Amazon Fulfillment Center LEX1
11.2013 - 03.2014
- Inspected items to ensure that they were good to send out to customers.
- Grabbed proper box for items to be shipped in.
- Loaded and made corrugate boxes for items to be shipped in.
- Helped other individuals that were having trouble with scanners.
- Put proper amount of packing bubbles in the boxes to be sent to customers.
- Scanned items and made sure that they were ready to be sent out to customers.
Education
Diploma - undefined
Franklin County High School
Frankfort, KY06.1997
Skills
- Multitasker
- Work well with others
- Self Motivated
- Think outside the box
- Always look for ways to make things more efficient
- Trainings, such as cpr, blood bourne pathogens, Etc
- Punctuality is Priority
- Conflict Resolutionist
- Organized Individual
- Other training including reading and understanding Part Blueprints, Safety Issues or concerns (From being on our Safety Committee), Welding techniques (Roll Forming MIG Welding Certification)
Timeline
Administration Specialist for Recap and Accounts
Commonwealth of Kentucky
08.2024 - Current
Rebuilt Section
Commonwealth of Kentucky
07.2022 - 08.2024
Title Examiner
Division Of Motor Vehicle
08.2021 - 07.2022
Warehouse Associate
DHL
02.2021 - 08.2021
Title Examiner
Division Of Motor Vehicle
07.2020 - 02.2021
Call Center Representative
Division Of Motor Vehicle
06.2020 - 07.2020
Warehouse Associate
DHL
09.2019 - 06.2020
Transaction Processor
Conduent Inc
11.2018 - 09.2019
Plant Two "Custom Plant" Associate
voestalpine Roll Forming Corporation
05.2014 - 09.2018
Plant One Roll Line Helper
voestalpine Roll Forming Corporation
04.2014 - 05.2014
Amazon Associate
Amazon Fulfillment Center LEX1
11.2013 - 03.2014
Diploma - undefined
Franklin County High School