Summary
Work History
Education
Skills
Timeline
Generic

Jason Sousa

Bristol,Rhode Island

Summary

Goal oriented transportation associate. More than 10 years of experience with customer service and able to multitask in various situations. Organized with excellent oral, written, and communication skills. Encourages staff to meet and exceed daily goals. Familiar with computer programs and software. Dedicated to raising the bar and delivering results. Background in transportation logistics and operations. Proven ability to optimize routes, ensure timely deliveries, and enhance overall efficiency. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in fleet management, regulatory compliance, and safety protocols, with reliable and dependable work ethic.

Work History

Flooring Sales Specialist

Lumber Liquidators
04 2011 - 09 2016
  • Assisting customers with making the best selection for their flooring projects
  • Delivering on overall customer satisfaction
  • Coaching and mentoring a team and ensuring a culture that is committed to reaching desired results
  • A passion for customer service and a desire to grow within our company
  • Lift packages weighing up to 22 kg
  • Loading and unloading flooring operating forklift

Warehouse Associate

Amazon
09 2016 - 12 2020
  • Use smartphone, apps and scanners to sort, scan, and prepare products for delivery
  • Exchange safety tips daily with co-workers
  • Build, wrap, sort and transport packages
  • Load and unload truck deliveries
  • Operate carts, dollies, hand trucks, and other gear to move stuff large quantities of merchandise
  • Operate PIT including reach trucks, forklifts, and clamp trucks
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures
  • Prepared orders for shipment by picking, packing, and labeling merchandise
  • Collaborated with team members to achieve daily targets and complete tasks efficiently
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties

Transportation Associate

Amazon
12 2020 - Current
  • Perform various functions within the yard, support site operations teams, internal transportation field teams, and external carriers as needed to ensure all trailers arrive and depart on time with zero defects and to maintain workflow for buildings
  • Operate Commercial Motor Vehicles (CMVs) on public roads and highways OTR or in yard to move trailers to/from dock and parking locations
  • Comply with company policies, procedures, and DOT regulations
  • Complete driver vehicle inspection reports on equipment and notify managers of any maintenance or delivery issues encountered
  • Communicating with operations and TOM associates, problem solving, and deep diving on various tasks to ensure we meet company standards
  • Constantly trying to provide recommendations and solutions to problems and barriers in accordance to metrics, gate operations, and yard safety
  • PDT Certified training new employees for Hostler Certification providing constructive criticism, reassurance, and support
  • Assisted in training new employees on processes, procedures, and safety protocols to uphold high standards of performance.

Education

Diploma - General Studies

B M C Durfee High School
06.2011

Skills

  • CDL A
  • PDT Certified
  • Strategic planning
  • Scheduling
  • Prioritizing
  • Time management
  • Multi-tasking
  • Networking
  • Streamlining processes
  • Delegating
  • Public speaking
  • Constructive feedback
  • Training and Development
  • Google Workspace
  • PPE Compliance

Timeline

Flooring Sales Specialist

Lumber Liquidators
04 2011 - 09 2016

Warehouse Associate

Amazon
09 2016 - 12 2020

Transportation Associate

Amazon
12 2020 - Current

Diploma - General Studies

B M C Durfee High School