Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Speer

Effort,PA

Summary

With a proven track record at ADP - Automated Data Processing, I excelled in enhancing operational excellence and workflow optimization. Leading as a Senior Production Specialist, I significantly contributed to surpassing SLA targets and fostering team development. My expertise in document review and commitment to operational excellence have been pivotal in achieving organizational goals.

Overview

18
18
years of professional experience

Work History

Lead Service Delivery Processing Specialist

ADP - Automated Data Processing
10.2006 - Current

Supported various operations functions including but not limited to Print / Insert / Equipment, Production Quality Assurance, Team Development, Help Desk, Traffic / Delivery, Scheduling / Time Reporting and ensuring specific SLA's are met for various ADP business units that meet organizational objectives.


Senior Production Specialist

ADP - Automated Data Processing
10.2006 - Current

Oversaw the work of other QA Production Personnel, prioritizing SLA's of multiple business units, resolving internal/external client services via the Help Desk and possesses a high level of ADP technical competence.

Education

High School Diploma -

Passaic County Technical Institute
Wayne, NJ
06-2006

Skills

  • Standard Operating Procedures
  • Operational Excellence
  • Document Review
  • Workflow Optimization
  • Leadership
  • Customer Service

Timeline

Lead Service Delivery Processing Specialist

ADP - Automated Data Processing
10.2006 - Current

Senior Production Specialist

ADP - Automated Data Processing
10.2006 - Current

High School Diploma -

Passaic County Technical Institute
Jason Speer