JASON SPERR
Billing
Colorado Springs,Colorado
Summary
Dynamic billing professional with extensive experience at COMCAST COMMUNICATIONS CORP, adept at resolving complex customer disputes and leading teams in billing operations. Proven expertise in financial reconciliation and a strong commitment to customer service excellence. Recognized for attention to detail and delivering accurate, timely billing solutions.
Overview
28
28
years of professional experience
Work History
Billing Clerk
Phil Long Ford of Chapel Hills
Colorado Springs
03.2022 - Current
- Processed customer billing inquiries using dealership software systems.
- Maintained accurate records of financial transactions and customer payments.
- Collaborated with sales team to resolve billing discrepancies efficiently.
- Ensured compliance with dealership policies and financial regulations consistently.
- Assisted with other administrative tasks as assigned.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
- Identified professional development opportunities and delivered comprehensive, standardized and hands-on training to new staff.
- Managed monthly financial statements and reconciliations for accuracy.
- Prepared monthly closing entries for multiple companies' books of records.
- Performed general ledger reconciliations on a timely basis.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Posted financial data in Excel spreadsheets and managed inventory.
- Analyzed balance sheets for mistakes and inaccuracies.
Billing Clerk
Schomp Ford
Aurora
01.2021 - 03.2022
- Processed invoices and payments accurately and promptly.
- Prepared bills, invoices, and bank deposits as needed.
- Processed billing inquiries and resolved discrepancies efficiently.
Senior Billing Specialist
COMCAST COMMUNICATIONS CORP
Centennial
01.2002 - 01.2020
- Process billing set-up for over 50 customers accurately and timely for invoice runs per shift
- Processed, tracked and maintained over 100 account records accurately per month
- Prepared over 20 billing reconciliations and root cause analysis findings per shift
- Professionally engage over 20 operational groups across the company and outside clients
- Key component in resolving customer disputes, complex customer escalations and complaints
- Instrumental in leading a team in solving billing problems between departments and vendors
- Adjusted complex billing parameters in contract changes and adjustments
- Manage tax, fees, and other miscellaneous charges and discrepancies
- Gave expertise to address SME on the majority of billing operations due to my experience and expertise
Motor Transport Operator – 88M10
UNITED STATES ARMY
Fort Stewart
01.1998 - 01.2001
- Awarded Army Achievement Medal for saving a soldier’s life from The Brigade Commander
- Handpicked for time sensitive mission critical deployment operations
- Oversee Maintenance of over 100 trucks, Humvee’s, 2 Tons and multimillion dollar M1075 PLS
- Military liaison and subject matter expert on training and development regarding trucks, equipment and convoy clearances when needed
- Collected mission critical data and interpreted for training, deployments and operations
- Developed and maintained training standards for maximum outcome
Education
Colorado Technical University - Computer Science
Colorado Technical University
Aurora, CO06-2014
Diploma -
Gateway High School
Aurora, COSkills
- Customer Service Management
- Training and Development
- Internet Technology
- Quality Control
- Team Building
- Finance and Accounting
- Billing software
- Financial reconciliation
- Invoice processing
- Problem solving
- Attention to detail
- Data inputting
- Spreadsheet management
- Account management
- Financial data entry
- Data entry
- Billing statement management
- Billing process management
- Financial reporting
- Auditing
- Deadline oriented
- Invoicing prowess
- Customer service
- Account reconciliation
- Data entry proficiency
Key Contributions
- Over ten years of progressive experience in supervisory and management positions; earned multiple certifications, medals and performance awards
- Continuous Improvement: Analyzed and evaluated operational processes roles and responsibilities, created solutions using goal, objectives and vision management, implemented strategies to achieve organizational objectives
- Expertise in: training, mentoring, motivating and leading a broad range of diverse cross-functional teams
- Key Strengths Include: Customer Service Management, Training and Development, Internet Technology, Quality Control, Team Building, Finance and Accounting
Timeline
Billing Clerk
Phil Long Ford of Chapel Hills
03.2022 - Current
Billing Clerk
Schomp Ford
01.2021 - 03.2022
Senior Billing Specialist
COMCAST COMMUNICATIONS CORP
01.2002 - 01.2020
Motor Transport Operator – 88M10
UNITED STATES ARMY
01.1998 - 01.2001
Colorado Technical University - Computer Science
Colorado Technical University
Diploma -
Gateway High School