Jason Stanford

• Identified customer needs by asking questions and advising on best solutions.
• Developed key customer relationships to increase sales.
• Recruited, hired and trained new hires to optimize profitability.
• Resolved customer complaints promptly and efficiently.
• Provided personalized service to build relationships with customers.
• Advised customers on the latest product features and benefits.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Acquired new customers and identified unique needs to deliver relevant products.
• Negotiated deals and handled complaints or objections.
• Produced sales documents, finalized deals and filed records.
• Coordinated with logistics teams to ensure timely delivery of products to customers.
• Developed and maintained relationships with new and existing clients to increase sales revenue.
• Provided technical guidance and assistance in resolving day-to-day construction problems.
• Attended and participated in progress and project meetings.
• Negotiated changes or modifications in contracts as needed during the course of a project.
• Coordinated material procurement processes with suppliers while ensuring timely delivery of materials at job sites.
• Monitored work progress to ensure compliance with building codes, safety regulations and quality standards.
• Provided technical advice for resolving design problems and construction issues.
• Managed projects by coordinating materials, inspections and contractor tasks.
• Coordinated installation activities for projects to promote smooth workflow and achieve quality standards.
• Monitored project progress to enforce adherence to deadlines and quality standards.
• Recruited and hired workers, in addition to supervising and monitoring daily performance.

• Prepared staff work schedules and assigned team members to specific duties.
• Oversaw budgeting and financial management.
• Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
• Forecasted customer demand to set prices or credit terms for goods or services.
• Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
• Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
• Provided direction and guidance to employees.
• Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
• Hired and trained new department managers to increase team oversight and productivity.
• Ensured compliance with applicable laws and regulations related to business operations.
• Formed and sustained strategic relationships with clients.
• Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
• Ensured compliance with local, state, and federal regulations.
• Executed performance reviews to encourage improved productivity for team members.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Delegated work to staff, setting priorities and goals.
• Conducted performance reviews for employees on a regular basis.

• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Provided training sessions for new hires on company policies and procedures.
• Evaluated individual and team business performance and identified opportunities for improvement.
• Prepared assignments and schedules for field team, equipped team with materials and tools required and managed client relations by acting as liaison between client, team, and vendors.
• Delegated work to staff, setting priorities and goals.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Identified opportunities for process improvement and cost savings initiatives.

• Filled out work orders, repair logs and maintenance plans to document work completed.
• Reviewed technical manuals and other documents related to product operation and maintenance requirements.
• Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
• Maintained records of repairs, calibrations, and tests performed on equipment.
• Followed safety practices to safeguard against injury and damage to property.
• Completed scheduled appointments on time to drive quality service.
• Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
• Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.

• Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
• Followed safety practices to safeguard against injury and damage to property.
• Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
• Installed new components or replaced defective parts to restore functionality.
• Reviewed technical manuals and other documents related to product operation and maintenance requirements.
• Monitored changes in local codes, standards, and regulations that could impact the operation of a client's facility.
• Provided training programs on life safety topics, such as fire extinguisher use, evacuation procedures.
• Supervised apprentices and assessed completed tasks, offering guidance and encouragement.
• Tested entire electrical assembly for performance levels and safety concerns.

Employed in electrical and fire alarm trade for 23 years.
Led installations of high-rise condominiums from ground up.
Operated heavy equipment and troubleshot complex fire alarm systems.
Managed operations while working in the field for 15 years.
Co-founded a company in late 2019, expanding from two employees to 16 in four years.
Established strong relationships with fire marshals and customers through local networking.
Anticipated continued success at Marmic as owner, planning future residential electrical business.