Summary
Overview
Work History
Education
Skills
Timeline
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Jason Stephens

Jason Stephens

Director Of Operations
Lithia,FL

Summary

Accomplished executive with a proven track record of success across multiple business and operations environments. Extensive leadership and operational experiencing including, P&L management, business planning, team building, mentorship and succession planning, strategic planning and execution, operations management, process improvement, change management, business analysis, project management, asset management, safety and compliance. Highly successful and energetic leader with a strong record of building, leading, retaining high performing, diverse, and collaborative teams.

Overview

13
13
years of professional experience

Work History

Director of Field Operations

Quality Carriers
Tampa, FL
02.2023 - Current


  • Led a team of 7 direct reports and a total team of 85 field personnel in delivering safe and on-time freight for our valued customers;
  • Managed a $40MM annual operations P&L and launched monthly communications processes to enable best practices implementation, including $ per day KPI's focusing on driver utilization improvements resulting in a 10.2% YoY increase.
  • Challenged current business processes and directed field management to eliminate waste by reducing non-value-added activities and costs, leading to an 11% reduction in operational costs MoM.
  • Collaborate with senior leadership to ensure alignment with company objectives and goals.
  • Develop and execute strategies for business growth and improved profitability, analyzing data and identifying areas for improvement leading to an EBITDA improvement of 21% YoY.

Direct of Asset Planning & Utilization

Quality Carriers
Tampa, FL
01.2018 - 02.2023
  • Developed and managed a national team of asset planners and analysts providing leadership and guidance to drive efficiency and optimization of a North American fleet by successfully minimizing asset resource downtime 38.7% YoY and decreasing driver empty miles by 9.1% YoY in 2022.
  • Collaborated with cross-functional teams to develop and execute strategies, processes, and reporting controls for efficient asset utilization, resulting in improved profitability of 32% YoY in 2022.
  • Successfully developed best practices related to planning processes, data management, and KPI's for optimal standardized planning procedures that ensure consistency and efficiency.
  • Identified and managed a strategic initiative of consolidating key fragmented operational planning processes within the field operations into a streamlined centralized team that resulted in a $500k per year improvement in productivity while also improving the organization's margin by 23% in the first year of implementation.

Manager of Asset Leasing

Quality Carriers
Tampa, FL
10.2016 - 01.2018
  • Led a high performing team of analysts that managed the organization's leasing department responsible for the lease management of 7000 cargo tanks and 3000 semi-trucks.
  • Developed and executed leasing strategies resulting in lease cost savings and diversification of the organization's revenue base.
  • Collaborated with cross-functional teams to develop, execute, and manage a multi-year strategic asset light initiative by growing the organization's independent contractor based through a lease purchase program offering, resulting in a program with $50MM assets under management and an 18.8% annual program attrition rate, far surpassing industry standards.
  • Worked jointly with senior leadership to develop and execute business plans and strategies, focusing on growth and improved profitability related to the organization's leasing business
  • Responsible for the development and maintenance of 3rd party commercial finance partners of the lease purchase program offering, including contract negotiation, underwriting, funding, and ongoing lease management.
  • Successfully negotiated the release of escrow funds with 3rd party lender that led to the divestment of negative equity capital leases resulting in a $600k cost savings in 2020.
  • Identified and negotiated warranty and pricing packages that beast industry rates.

Business Analyst

Quality Carriers
Tampa, FL
05.2015 - 10.2016
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Conducted data analysis and provided insights to senior leadership to support decision-making and strategic planning
  • Developed and executed operational improvement initiatives, resulting in improved efficiency and cost savings

Supply Chain Manager

Wines d'Italia
Wilmington, NC
05.2010 - 05.2015

• Increased company profitability by 22% through strategic advanced inventory purchases.
• Reduced product order fulfilment by five days by implementing new process and transportation schedules.
• Collaborated with marketing, sales, and finance teams to lead new national brand project launches that increased gross revenues by $1MM in 2014.

Education

Bachelor of Arts - Business Administration And Management

Liberty University
05.2001 -

Skills

P&L Management

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Timeline

Director of Field Operations

Quality Carriers
02.2023 - Current

Direct of Asset Planning & Utilization

Quality Carriers
01.2018 - 02.2023

Manager of Asset Leasing

Quality Carriers
10.2016 - 01.2018

Business Analyst

Quality Carriers
05.2015 - 10.2016

Supply Chain Manager

Wines d'Italia
05.2010 - 05.2015

Bachelor of Arts - Business Administration And Management

Liberty University
05.2001 -
Jason StephensDirector Of Operations