Jason Stevenson
Cedar Rapids,IA
Summary
Dedicated professional with extensive experience in servicing, troubleshooting, and repairing equipment. Skilled in analyzing field incident data and interpreting schematic and blueprint drawings. Proven ability to identify problems and implement effective solutions. Recognized for strong time management skills and commitment to client satisfaction, contributing to overall team success.
Overview
5
5
years of professional experience
Work History
Field Service Worker/Commercial Cleaning Sales Rep
Midwest Janitorial Service
Cedar Rapids, Iowa
05.2023 - Current
- Maintained cleanliness and hygiene in commercial spaces for various clients.
- Operated cleaning equipment, including floor scrubbers and vacuum cleaners.
- Adhered to safety guidelines when handling chemical cleaning agents.
- Collaborated with team members on large-scale cleaning projects to meet deadlines.
- Resolved customer issues promptly while delivering exceptional service.
- Conducted regular site inspections to assess maintenance needs and improvements.
- Engaged with customers to gather feedback and enhance product knowledge.
- Installed planting beds, trees, and shrubs per project specifications.
Server/Bartender
Biaggi's Ristorante Italiano
Cedar Rapids, Iowa
01.2024 - 08.2024
- Provided exceptional customer service, enhancing guest experience in fast-paced dining environment.
- Managed multiple tables, ensuring guest satisfaction and prompt service.
- Accurately took orders from customers in a timely manner.
- Guided guests in menu selections while accommodating dietary restrictions for personalized dining experience.
- Executed opening and closing duties, including setup of dining area and restocking supplies.
- Ensured cleanliness and organization of dining area, contributing to overall guest satisfaction during shifts.
Universal Worker/Customer Support Specialist
Stoney Point Villas
Cedar Rapids, Iowa
06.2021 - 02.2024
- Resolved resident concerns through active listening and tailored support, enhancing resident satisfaction.
- Facilitated clear communication among team members and families regarding resident care to ensure informed decision-making.
- Responded promptly to emergency situations, including falls and medical emergencies.
- Maintained clean, safe environment for residents and staff.
- Executed day-to-day duties with accuracy and efficiency.
- Welcomed visitors at the facility entrance to ensure a friendly atmosphere., answered phones, and provided general facility information.
- Conducted regular inspections to ensure proper maintenance of all equipment.
Education
High School Diploma -
Xavier High School
Cedar Rapids, IA05-2024
Some College (No Degree) - Marketing
Iowa State University
Ames, IASkills
- Customer service
- Team collaboration
- Project management
- Time management
- Effective communication
- Data analysis
- Verbal and written communication
- Relationship building
- Professionalism and courtesy
- Service quality
Timeline
Server/Bartender
Biaggi's Ristorante Italiano
01.2024 - 08.2024
Field Service Worker/Commercial Cleaning Sales Rep
Midwest Janitorial Service
05.2023 - Current
Universal Worker/Customer Support Specialist
Stoney Point Villas
06.2021 - 02.2024
High School Diploma -
Xavier High School
Some College (No Degree) - Marketing
Iowa State University