Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Jason Steward

Gorham,ME

Summary

Dynamic professional with a proven track record at Bayside American Cafe, excelling in performance management and employee training. Adept at enhancing customer service and operational standards, I effectively supervised daily operations and maintained inventory control. Recognized for delivering impactful results and fostering a motivated team environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant Manager - FOH

Bayside American Cafe
Portland, ME
11.2015 - Current
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Recruited and trained new employees to meet job requirements.
  • Managed customer service inquiries and complaints in a timely manner.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained product availability by ensuring timely replenishment of stock and paid vendors.

Office Manager/Graphic Designer

BC Productions
Portland, ME
06.2010 - 11.2015

Office management, payroll, and logistics:

  • Coordinated with vendors, programmers and entertainers for ongoing convergence events.
  • Recruited and supervised contractors and staff for the remodeling and maintenance of the company's properties.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Directly monitored and ensured the timely payment of insurance premiums, taxes, and incurred operating expenses.

Graphic Designer:

  • Developed all printed deliverables for annual convergence events that elevated, differentiated, and functioned as on-brand, and on-strategy.
  • Collaborated with vendors to ensure style consistency with merchandise and marketing materials.
  • Created detailed mock-ups for event marketing, websites, and mobile applications.
  • Designed new logos and marketing materials to effectively convey concepts and messaging.
  • Translated design concepts into compelling Flash/HTML5 animated web banners, newsletters, and social media outreach.

Production Assistant

M&D Media
Portland , ME
03.2008 - 07.2010
  • Supervised production staff, ensured timely workflow, and completed media projects.
  • Monitored production schedules while adhering to assigned budgets. Presented completed projects to clients.
  • Created individualized video and booklet projects for clients using non-linear video editing, page layout, and macro photography.
  • Performed ongoing analog-to-digital conversion for corporate photography and film archives.

Education

Associate of Applied Science - Digital Communications And Multimedia

Southern Maine Community College
South Portland, ME
06-2006

Skills

  • Office and property management
  • Employee training
  • Customer service
  • Operational standards
  • Inventory control
  • Schedule coordination
  • Graphics and marketing development
  • Proficient in Adobe Suite software
  • Superb eye for detail
  • Excellent communication skills

Affiliations

  • Beekeeper
  • Photography
  • Piano

Accomplishments

  • Dean's list
  • Provider of the Year 2017

Certification

  • Notary Public

References

  • Joe Cottogio - Bayside American Cafe, 207-837-1221, jcatogg66@gmail.com
  • Carlos Legarreta - BC Productions, 207-712-2394, carlos@bcproductionsinc.com
  • Barbara Mascaranas - M&D Media

Timeline

Assistant Manager - FOH

Bayside American Cafe
11.2015 - Current

Office Manager/Graphic Designer

BC Productions
06.2010 - 11.2015

Production Assistant

M&D Media
03.2008 - 07.2010

Associate of Applied Science - Digital Communications And Multimedia

Southern Maine Community College
Jason Steward