Summary
Overview
Work History
Skills
References
Timeline
Generic

Jason Stroud

Houston,Texas

Summary

Flair for identifying customer needs and presenting appropriate company products and service offerings. Ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Track record of using reports to discover problems and taking advantage of opportunities for improvement. Expertise in resolving escalated customer service issues through effective and prompt resolution procedures. Secured company bonus through valuable shrink management. Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel and Microsoft Outlook). Performance-oriented Sales Leader offering exceptional record of achievement over 25 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

15
15
years of professional experience

Work History

Front Sales Manager

Montalbano Lumber Company
10.2014 - Current
  • Manage sales team including hiring, training/coaching, performance management, etc
  • Help establish and adjust pricing by monitoring costs, competition, and demand
  • Managed accounts to retain existing relationships and grow share of business.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Develop opportunities for product area enhancement and expansion
  • Generate new business from existing and new customers
  • Work with customers to trouble shoot jobsite issues.

Assistant Store Manager

HOME DEPOT USA INC
12.2008 - 10.2014
  • Ensure that store events (How-to Clinics, Children's Workshops) are appropriately scheduled and communicated
  • Make recommendations to store manager about terminations, promotions, demotions, new associates' rate of pay and associates' performance based pay increases
  • Create Home Depot credit and at home services incentive contests to increase store sales, average sales ticket and customer loyalty
  • Follow procedures for opening/closing sales areas (Grand Opening Ready Everyday)
  • Train and develop associates and department managers on policies and procedures and leadership abilities to hold future department manager and assistant manager positions
  • Aid in the successful promotion of four department supervisors to assistant store managers
  • Train high shrink merchandising department managers' on proper research techniques to efficiently lower shrink percentages the next inventory cycle
  • Utilize store walk and merchandising stats reports to view buying trends and implement strategies to drive sales.

Skills

Sales Targeting

undefined

References

References Available Upon Request

Timeline

Front Sales Manager

Montalbano Lumber Company
10.2014 - Current

Assistant Store Manager

HOME DEPOT USA INC
12.2008 - 10.2014
Jason Stroud