Jason Swoveland
Muncie,INDIANA
Summary
Seasoned Logistics Manager with broad experience in supply chain management, procurement, and warehouse operations. Comprehensive understanding of coordinating logistics strategies for optimal efficiency, cost reduction and customer satisfaction. Strong leadership skills with proven ability to manage multi-disciplinary teams. Proven track record in implementing process improvements that increase productivity and reduce costs.
Overview
31
31
years of professional experience
Work History
Logistics Manager
The Townsend Corp
Yorktown, IN
02.2008 - Current
- Developed and managed logistics strategies to improve the efficiency of operations.
- Monitored inventory levels and initiated re-stocking processes when necessary.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Drafted policies regarding storage, distribution, and transportation of products.
- Oversaw warehouse staff to ensure proper handling and storage of materials and products.
- Ensured compliance with government regulations related to freight forwarding activities.
- Implemented cost-saving measures such as route optimization for shipments.
- Negotiated contracts with carriers for optimal pricing on transportation services.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Organized distribution networks including trucking fleets, warehouses, and third-party vendors.
- Identified areas of improvement in existing logistics systems using data analytics tools.
- Collaborated with other departments to develop strategies that align with company objectives.
- Provided guidance on best practices for warehousing operations based on industry standards.
- Maintained relationships with key stakeholders like customers, suppliers, distributors.
- Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
- Assigned tasks and projects to team members based on their experience level and skillset.
- Conducted training sessions for new employees on safety procedures within the warehouse.
- Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
- Investigated claims of damaged cargo or lost shipments in order to determine cause and remedy.
- Worked collaboratively with customers and staff at various levels.
- Created and enforced policies and procedures for entire logistics team.
- Maintained high standards of internal and external customer service.
- Led and managed projects to support logistics efforts and plans.
- Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
- Identified and resolved shipping and packaging errors.
- Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
- Updated customers and interdepartmental employees on critical shipments upon request.
- Consistently met company and department objectives within budget and time constraints.
- Drafted shipment reports to inform management and clients.
- Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Coordinated with freight forwarders to expedite international shipments.
- Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
- Collaborated effectively in cross-functional team-oriented environment.
- Documented and processed transactions and accurately administered sales orders.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Developed strong rapport through effective client needs assessment and commitment to top satisfaction levels.
- Managed purchases by making initial assessments, selecting suppliers and meeting support requirements.
- Logged, processed, and followed up on merchandise authorization shipments in databases.
- Managed high-performing team to enhance quality and safety of internal freight systems.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Prepared inventory for shipment by attaching tags and labels.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Identified opportunities to reduce cost and improve productivity.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Directed investigations to verify and resolve customer or shipper complaints.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Implemented and planned warehouse safety and security programs and activities.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
- Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Implemented bar coding system to identify location and quantities of requested items.
- Established transportation cost standards and economical shipping practices.
- Established or monitored specific supply chain-based performance measurement systems.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
Purchasing Manager
The Townsend Corp
Yorktown, IN
01.2000 - 01.2013
- Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
- Negotiated contracts with vendors to secure the best possible prices for goods and services.
- Developed and maintained relationships with suppliers to ensure timely delivery of products.
- Identified potential areas of cost savings through supplier consolidation or alternative sourcing methods.
- Researched new sources for supplies, materials and services in order to reduce costs and improve efficiency.
- Maintained accurate records of purchases including invoices, price lists, product codes and descriptions.
- Monitored inventory levels to ensure adequate stock for production requirements.
- Evaluated proposals from vendors on a regular basis to ensure cost effectiveness.
- Participated in trade shows and conferences to stay abreast of industry trends and developments.
- Prepared periodic reports on purchasing activities, budget expenditures, inventory levels and supply shortages.
- Ensured compliance with all applicable laws related to procurement processes.
- Managed vendor accounts payable issues by providing accurate documentation when required.
- Assisted in resolving disputes with suppliers regarding defective merchandise or late deliveries.
- Supported corporate initiatives by identifying opportunities for cost reduction through value analysis techniques.
- Implemented policies and procedures for effective management of the purchasing process.
- Sourced new vendors for purchasing needs.
- Cultivated new vendor relationships using dynamic communication and negotiation skills.
- Obtained quotes from various suppliers to determine most cost-effective purchasing options.
- Tracked and approved procurement plans and inventory levels.
- Maintained appropriate inventory levels to meet personnel and corporate needs.
- Negotiated contracts with suppliers to secure advantageous terms.
- Developed and implemented strategic purchasing plans to meet company objectives.
- Coordinated with logistics to ensure timely delivery of purchased items.
- Reviewed supply levels and aging inventory to forecast purchasing needs.
- Located vendors of materials, equipment or supplies to conduct interviews, determining product availability and terms of sales.
Licensing Manager
The Townsend Corp
Yorktown, IN
01.2000 - 01.2012
- Developed and implemented licensing strategies to ensure compliance with internal and external regulations.
- Created and maintained licensing database, tracking all license-related activity for assigned products.
- Conducted research to determine applicable licensing requirements in various countries and regions.
- Provided guidance on complex licensing issues such as intellectual property rights, royalties, copyright law.
- Prepared detailed reports summarizing license activities such as expiration dates, renewal status.
- Ensured accuracy of documents submitted by clients prior to processing their requests.
- Advised senior management on best practices for managing licenses in different geographies.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
Rubber Testing Manager
The Townsend Corp
Yorktown, IN
01.2000 - 02.2008
- Developed and maintained test plans, strategies, and cases to ensure quality product delivery.
- Conducted functional tests to verify system requirements and identify potential issues.
- Analyzed user stories and technical specifications to define test scenarios and develop test cases.
- Provided technical guidance to junior testers in the team to improve their skillsets.
- Maintained a comprehensive library of test data for use in validating application features.
- Executed load tests on production environments using industry standard tools such as JMeter or LoadRunner.
- Ensured adherence of QA standards through regular audits of executed tests and related activities.
- Provided advice to testing team on correct testing procedures and responses.
- Collaborated with professionals to conduct research, gather requirements, and implement testing procedures to meet company thresholds.
- Compiled and reviewed integration, automation and performance testing roadmaps to maintain compliance with organizational and regulatory objectives.
- Oversaw quality assurance methodologies to support predictable and effective product and service rollout.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Met project scope and delivery dates by planning optimal testing schedules.
Asst Parts Manager
The Townsend Corp
Yorktown, IN
09.1993 - 01.2000
- Managed inventory levels of parts and supplies, ensuring accuracy and availability for customer orders.
- Analyzed customer demand patterns to forecast future needs and placed orders accordingly.
- Coordinated with vendors to ensure timely delivery of parts and materials.
- Created reports on stock levels, sales trends, and other department metrics.
- Maintained cleanliness and organization of the Parts Department storage areas.
- Established strong relationships with vendors to facilitate long-term partnerships.
- Collaborated with other departments on projects that required specialized parts or tools.
- Identified obsolete or outdated items in inventory and removed them from shelves.
- Received, examined and reshelved returned parts.
- Performed scheduled inventory audits per to verify accuracy and product availability.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Controlled daily parts program activities to improve sales and inventory management.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Developed and maintained relationships with vendors and suppliers to ensure quality and reliability.
- Oversaw inventory management, ensuring optimal stock levels for efficient operations.
- Organized and maintained the parts warehouse for easy access and efficient workflow.
- Coordinated parts logistics, ensuring timely delivery to customers and service departments.
- Identified opportunities to reduce cost and improve productivity.
Education
Leadership - Leadership
NAFA Fleet Management Association
01-2023
CAFS - Fleet & Logistics
NAFA Fleet Management Association
01-2019
High School Diploma -
Muncie Central High School
Muncie, IN06-1990
Skills
- Supply Chain Management
- Transportation management systems
- Fleet Dispatch
- Purchasing management
- Cost-reduction strategies
- Documentation
- Safety standards
- Logistics Management
- Strategic Sourcing
- Warehouse Management
- Continuous Improvement
- Distribution Management
- Shipping and receiving
- Vendor Relationship Management
- Shipping and receiving operations
- Procurement Management
- Warehouse Operations
- Logistics Analysis
Affiliations
- NFL fan - Green Bay Packers
- Los Angeles Dodgers fan
- Golf
- Sport Card Trading
Accomplishments
- Townsend Founders Award in 2012 - Bring company goals to the surface awarded by CEO and President of Townsend
- Meritorious Service Award in 2017 - Received from the Indiana Arborist Association in our charitable efforts
Timeline
Logistics Manager
The Townsend Corp
02.2008 - Current
Purchasing Manager
The Townsend Corp
01.2000 - 01.2013
Licensing Manager
The Townsend Corp
01.2000 - 01.2012
Rubber Testing Manager
The Townsend Corp
01.2000 - 02.2008
Asst Parts Manager
The Townsend Corp
09.1993 - 01.2000
Leadership - Leadership
NAFA Fleet Management Association
CAFS - Fleet & Logistics
NAFA Fleet Management Association
High School Diploma -
Muncie Central High School