JASON E. TAYLOR
Townsend,MA
Summary
Elevated Allegheny Contract Flooring's Surface Prep Division by leading 40+ profitable installations, showcasing exceptional project management and customer relations. Leveraged technical support and risk management skills to surpass sales objectives, demonstrating a robust blend of strategic thinking and team collaboration.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Project Manager: Surface Prep Division, Epoxy & Concrete Polishing & Leveling
Allegheny Contract Flooring
Winchester, MA
10.2021 - Current
- Company Overview: Professional commercial flooring union installation company – Surface Prep and Epoxy Division.
- Achievements: Growing from APM role to Full PM role in under two years.
- $4+ million backlog.
- 40+ profitable installations completed in 2024.
- Familiar with laboratory installations, mechanical penthouses, commercial kitchens, decorative epoxy installations, self-leveling, polishable concrete toppings, and decorative concrete finishes.
- Able to perform under demanding site conditions, currently installing epoxy in the FRB Cash Vault in Boston.
- Responsible for overseeing all aspects of flooring projects, from conception to completion.
- This includes coordinating with clients, managing project timelines, supervising installation teams, and ensuring that all projects are completed within budget, and to the highest quality standards.
- Manage all phases of flooring projects, from planning to completion.
- Coordinate with clients, architects, and contractors for project coordination.
- Create project plans, allocate resources, and procure materials.
- Develop and implement sales strategies to achieve the company's sales objectives and revenue goals.
- Maintain daily communication with Operations Managers and installation teams to ensure adherence to specifications.
- Monitor project progress, address issues, and maintain quality control.
- Manage project budgets, and document project details.
- Communicate effectively with clients, stakeholders, and team members.
- Stay updated with industry trends and best practices.
- Built and established strong partnerships with teams, vendors and contractors.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Territory Manager: Ceramic Tile & Supply Sales
Belknap White
Woburn, MA
10.2019 - 01.2021
- Company Overview: A wholesale flooring distributor providing products in the most competitive market in the industry.
- Increased territory sales by implementing strategic market penetration techniques.
- Coordinated trade shows and other promotional events to raise brand awareness in the territory.
- Working closely with customers to overcome back-order issues by providing alternate installation methods and products.
- Tracking materials for fast-track projects and offering a multitude of sources for the procurement of products.
- Specialized in installation methods for ceramic tile installations over many difficult substrates.
- Replenish inventory within the store and maintain stock levels to accommodate clientele.
- Answer phone calls to assist customers with ordering, product selection, and installation questions.
- Established and maintained an excellent relationship with general contractors and vendors to increase sales volume.
- Provide product knowledge to sales staff and ownership through lunch-and-learns and monthly store visits.
- Cold call on businesses that are not currently using our services and inform them of the benefits of using our services and product line.
- Keep customers up to date with the newest product guides and samples, often updating store displays, and creating marketing tools for each business.
- Wholesale flooring distributor providing products in the most competitive market in the industry.
Territory Manager: Ceramic Tile & Supply Sales
NRF Distributors
Augusta, Maine
09.2017 - 01.2019
- Company Overview: A wholesale flooring distributor providing products in the most competitive market in the industry.
- Achievements: 12+ new accounts opened, an increase in average sales over the previous manager.
- Covering a large territory stretching through MA, NH, and ME.
- Working closely with customers to overcome back-order issues by providing alternate installation methods and products.
- Providing value engineering options for projects out to bid.
- Tracking materials for fast-track projects and offering a multitude of sources for the procurement of products.
- Specialized in installation methods for ceramic tile installations over many difficult substrates
- Replenish inventory within the store and maintain stock levels to accommodate clientele.
- Assist account holders with payments and invoice issues
- Answer phone calls to assist customers with ordering, product selection, and installation questions.
- Established and maintained an excellent relationship with general contractors and vendors to increase sales volume.
- Provide product knowledge to sales staff and ownership through lunch-and-learns and monthly store visits.
- Cold call on businesses that are not currently using our services and inform them of the benefits of using our services and product line.
- Keep customers up to date with the newest product guides and samples, often updating store displays, and creating marketing tools for each business.
- Wholesale Flooring Distributor providing products in the most competitive market in the industry
Team Leader > Customer Service Representative > Outside Sales Rep.
Dal-Tile
Woburn, MA
09.2008 - 01.2017
- Company Overview: A top-tier tile manufacturer providing products in the most competitive market in the industry.
- Achievements: Winner of the Presidents Club Award for Increased Sales and Account Growth.
- Establish and maintain relationships with customers, vendors, and representatives in the industry to increase business and sales revenue.
- Provide a high-quality service to customers, assisting with tasks such as procuring materials, providing material data sheets, and keeping good stock for ongoing projects.
- Working with contractors to provide prompt expediting services to local and national job sites.
- Providing options at the bid level that meet architect specifications and the allotted budgets of flooring contractors.
- Answer phone calls to assist customers with ordering, product selection, and installation questions.
- Attended various voluntary training seminars and meetings to further product knowledge, understanding of tile, and counsel standards.
- Specialized in installation methods for ceramic tile installations over many difficult substrates
- Replenish inventory within the store and maintain stock levels to accommodate clientele.
- Assist account holders with payments and invoice issues
- Taking a leadership role to help motivate my team to reach sales goals established by corporate, as well as vendors.
- Top-tier tile manufacturer providing products in the most competitive market in the industry.
Project Coordinator
Pavilion Floors
Woburn, MA
06.2007 - 09.2008
- Company Overview: A professional commercial flooring installation company.
- Achievements: Assigned to the highest volume salesperson in the company within two months.
- Managed a high-volume workload in a deadline-driven environment.
- Provided direct assistance to the top sales associate within the company.
- I ordered the product and maintained files for all new and ongoing projects.
- Provided insurance documents, submittal packages, and closeout documents for all projects.
- Established and maintained an excellent relationship with general contractors and vendors to increase sales volume.
- Worked directly with team members and upper management to improve the operating system.
- Professional commercial flooring installation company.
- Liaised with project managers to evaluate project scope and define milestones and deadlines.
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
Warehouse Manager, Inside Sales Associate
Abdinoor's Carpet Craft
Dracut, MA
09.2003 - 06.2007
- Company Overview: A retail flooring company providing all types of flooring to builders, contractors, and the public.
- Achievements: Growing from warehouse role to inside sales and installation service role.
- Constant contact and maintaining relationships with customers, distributors, and sales representatives.
- Order all necessary materials for upcoming and ongoing jobs.
- Create purchase orders, maintain reference numbers, back orders, and production dates.
- Receive and log in all materials.
- Maintain accounts receivable.
- Receive and apply payments and credits from customers and vendors.
- Organize and maintain files for shipping receipts, vendors, and installer invoices.
- Conduct sales on the showroom floor.
- Retail flooring company providing all types of flooring to builders, contractors, and the public.
Education
High School Diploma -
Westford Academy
Westford, MA06-1998
Skills
- Team collaboration
- Customer relations
- Risk management
- Processes and procedures
- Technical support
- Price quote preparation
- Project tracking
- Work flow planning
- Systems implementation
- Data review
Affiliations
- Sportsfan
- Hiking
- Fishing
Accomplishments
- Dal-Tile / Mohawk Presidents Club Award Winner
Certification
- Ardex Academy
- Metzger McGuire Crack Treatment
- Laticrete PTK
References
References available upon request.
Timeline
Project Manager: Surface Prep Division, Epoxy & Concrete Polishing & Leveling
Allegheny Contract Flooring
10.2021 - Current
Territory Manager: Ceramic Tile & Supply Sales
Belknap White
10.2019 - 01.2021
Territory Manager: Ceramic Tile & Supply Sales
NRF Distributors
09.2017 - 01.2019
Team Leader > Customer Service Representative > Outside Sales Rep.
Dal-Tile
09.2008 - 01.2017
Project Coordinator
Pavilion Floors
06.2007 - 09.2008
Warehouse Manager, Inside Sales Associate
Abdinoor's Carpet Craft
09.2003 - 06.2007
- Ardex Academy
- Metzger McGuire Crack Treatment
- Laticrete PTK
High School Diploma -
Westford Academy
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