Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Jason Taylor

North Branford

Summary

Experienced IT Professional with a background in software development, DevOps, System Administration and Technical Support, transitioning into cybersecurity. Currently completed an MS in Computer Science with a concentration in cybersecurity, with hands-on experience building deep learning models for malware detection. Seeking to leverage many years of IT expertise in support of a cybersecurity-focused role.

Overview

28
28
years of professional experience

Work History

Principal Advanced Support Engineer

Delinea
02.2021 - Current
  • Demonstrated technical troubleshooting and debugging skills for both DevOps Secrets Vault and Account Lifecycle Manager. Handled escalated customer issues with professionalism and efficiency, providing solutions and taking ownership of the issues until a resolution was provided to the customer.
  • Proactively working with Delinea’s customers to ensure their successful deployment of Delinea’s DevOps Secrets Vault and its related Open-Source tools.
  • Conducted new hire training for newly hired support engineers on Delinea's DevOps Secrets Vault and Account Lifecycle Manager solutions. Authored DevOps Secrets Vault tutorials and knowledge base articles for public access to help deflect support cases.
  • Providing technical assistance to Sales Engineers for configuring and maintaining integrations with DevOps Secrets Vault, and Account Lifecycle Manager.
  • Knowledge Centered Service (KCS) coach mentoring technical support engineers with the KCS process.

Principal Member of Technical Staff

Oracle
06.2007 - 08.2020
  • Migrated 1,200 Internally hosted EPM Cloud demo environments to Oracle Cloud Infrastructure (OCI) using Terraform, CI/CD pipelines, custom Ansible playbooks, and Gitlab to manage the source code.
  • Migrated Bash scripts used for EPM lifecycle management to Ansible playbooks, reducing number of scripts by 60% and improving EPM Cloud demo environment management.
  • Implemented linting, unit testing, and coding standard adherence for all scripts and ansible playbooks used in OCI, improving code quality, and reducing errors.
  • Created tools using Python and Bash, utilizing EPM Automate, and EPM Rest APIs that cut sales consultants' demo prep work by 50%. This included tools to load custom demo content, refresh the demo environments to a clean state, and restart services.
  • Created Ansible Playbooks used by Oracle's demo operations team to manage EPM demo environments in OCI. This included task to start/stop services, upgrades demo environments, maintenance, and diagnostics health checks.
  • Created custom Python scripts to install and maintain monthly upgrades for the EPM Chatbot. These scripts installed required files and configured Oracle's Mobile Hub and Digital Assistant and were deployed and maintained via a GitLab CI/CD pipeline.
  • Project Management experience delivering cloud-based solutions using Agile development tools such as JIRA. Capture and share best-practice knowledge among teams. Communicating with remote teams leveraging confluence, slack and zoom.

Senior Software Engineer

Hyperion Solutions
01.2005 - 06.2007

Software Engineer

Canberra Industries
03.2000 - 12.2004

IT Help Desk (Part Time)

Packard Bioscience Company
09.1997 - 03.2000

Education

Bachelor of Science - Computer Science

Southern Connecticut State University
New Haven, CT
05.2001

Master of Science - Computer Science - Cybersecurity

Southern Connecticut State University
New Haven, CT
05.2025

Skills

  • Programming languages: Python, Bash, PowerShell, C#, C/C, Visual Basic, JavaScript, SQL, HTML
  • Security Software: Kali Linux, Metasploit, Wireshark, Ghidra, Cuckoo, Cape, and AnyRun Sandboxes
  • Operating Systems: Linux, MacOS, Microsoft Windows 10/11, Microsoft Servers
  • Tools: Ansible, Docker, Terraform, Git, GitHub Actions
  • Database: Oracle Database 11-19c, Microsoft SQL Server, MySQL
  • Virtualization: Oracle VM, Oracle VirtualBox, Microsoft Hyper-V

Timeline

Principal Advanced Support Engineer

Delinea
02.2021 - Current

Principal Member of Technical Staff

Oracle
06.2007 - 08.2020

Senior Software Engineer

Hyperion Solutions
01.2005 - 06.2007

Software Engineer

Canberra Industries
03.2000 - 12.2004

IT Help Desk (Part Time)

Packard Bioscience Company
09.1997 - 03.2000

Master of Science - Computer Science - Cybersecurity

Southern Connecticut State University

Bachelor of Science - Computer Science

Southern Connecticut State University

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