Jason Terral
Azle,TX
Summary
Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 25 years of experience in office environments. History of improving processes and increasing team efficiency.
Overview
5
5
years of professional experience
Work History
Office Coordinator
Adult And Teen Challenge Of Texas
07.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Edited documents to improve accuracy of language, flow, and readability.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Improved office operations by automating client correspondence, record tracking and data communications.
Education Coordinator
Adult And Teen Challenge Of Texas
11.2019 - 07.2023
- Developed community education programming events and other activities designed to increase and improve educational outcomes.
- Planned, formulated and assessed goals, policies, and activities designed to implement educational objectives and performance standards.
- Collated feedback and performance data to create insightful program reports.
- Recognized educational program improvement requirements and supported faculty leaders in developing solutions.
- Assessed student performance and utilized feedback to increase educational program success.
- Liaised between faculty, staff and administrators to coordinate educational program delivery.
- Attended professional educational and developmental meetings to support accreditation and grant writing.
- Tracked educational program progress to identify strengths and opportunities.
- Built relationships with external stakeholders, community organizations and donors to increase program scope.
- Implemented student assessment and evaluation processes, aiding program success.
- Identified methods and tools to promote student success in project-based learning.
- Monitored expenditures to remain within budgets and improve forecasting accuracy.
- Spearheaded outreach activities within Parker and Tarrant County to expand educational opportunities and promote discipleship programs and services.
- Conducted conferences with parents and students to review progress, adjust academic plans, and renew enrollments.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
- Conferred and resolved education-related issues and problems with students, parents and school officials.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Planned, administered and controlled budgets and produced financial reports.
- Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency.
- Designed or used assessments to monitor student learning outcomes.
Office Manager
Quality Welding & Fabrication
01.2019 - 11.2019
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Evaluated employee records and productivity and submitted evaluation reports.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Utilized company's accounting systems to review reports and prepare assessments.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Developed and maintained effective relationships with banking institutions to support financial operations.
- Maximized cash flow through optimal billing and collection processes.
- Coordinated with vendors and suppliers to facilitate timely payments.
- Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Provided clerical support, addressing routine, and special requirements.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Supported HR by completing new hire orientation, incident reports and benefits paperwork on behalf of office employees.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Submitted reports on payroll activities.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Calculated payroll deductions by accurately using ADP and processed payroll to meet preset requirements.
- Processed payroll garnishments such as tax liens and child support.
- Managed payroll data entry and processing for 20 employees to comply with predetermined company guidelines.
- Managed employee records on database to maintain accuracy and updated information.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Sent bi-monthly reminders for employees to complete and submit time sheets before deadline.
- Trained and mentored new payroll staff to apply best practices and follow department procedures.
- Collaborated with finance department to determine accurate payment of taxes and deductions.
- Processed timecards and payroll data for team of employees.
- Completed payroll accurately and timely to meet employee expectations.
- Tracked employee vacation, sick and personal time.
- Audited timesheets and payroll records for accuracy.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Updated employee files with new details such as changes in address or salary levels.
- Maintained confidentiality of employee records and payroll information.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Generated reports to track employee time and attendance.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Managed and updated employee benefits information.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Processed manual checks for employees in accordance with company policies.
Education
Cosmetology License - Cosmetology
Weatherford College
Weatherford, TX06.2011
Associate of Arts - American And English Literature
Texas State University
San Marcos, TX06.1999
High School Diploma -
Trinity High School
Euless, TX05.1991
Skills
- Mail Handling
- Scheduling
- Correspondence Management
- Vendor Engagement
- Process Optimization
- Client Relations
- Office Production Evaluation
- Staff Management
- Community Relationships
- Records Management
- Database Maintenance
- Vendor Management
- Customer Service
Timeline
Office Coordinator
Adult And Teen Challenge Of Texas
07.2023 - Current
Education Coordinator
Adult And Teen Challenge Of Texas
11.2019 - 07.2023
Office Manager
Quality Welding & Fabrication
01.2019 - 11.2019
Cosmetology License - Cosmetology
Weatherford College
Associate of Arts - American And English Literature
Texas State University
High School Diploma -
Trinity High School
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