Jason Thayer
Irvine,CA
Summary
Dynamic server with a proven track record, adept at upselling, and enhancing customer satisfaction. Known for exceptional menu knowledge and empathetic service, I consistently exceed guest expectations while efficiently managing high-volume dining environments. A committed team player, I strive to ensure memorable dining experiences.
Overview
10
10
years of professional experience
Work History
Server
Lazy Dog Restaurant
Irvince, CA
12.2019 - Current
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Explained menu items, describing ingredients and cooking methods upon request.
Server
Bonefish Grill
Tustin, CA
02.2015 - 01.2019
- Promoted items on beverage lists and restaurant specials.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Professionally and efficiently resolved issues and enhanced customer satisfaction ratings.
- Maintained complete knowledge of restaurant menu, including daily specials.
- Bussed, cleared, cleaned and set tables in quiet and efficient manner.
Skills
- Menu knowledge
- Stocking and replenishing
- Multitasking
- Full-service dining background
- Committed team player
- Quick learner
- Consistently providing excellent customer service
- Empathetic to guests' needs
- Enthusiastic, and driven
- Upselling techniques
References
- Delance Simpson
- Lazy Dog Manger (562)-233-6160
- Rachel Oneil
- Lazy Dog Trainer (949)-677-6824
Timeline
Server
Lazy Dog Restaurant
12.2019 - Current
Server
Bonefish Grill
02.2015 - 01.2019
Similar Profiles
Jataya MayoJataya Mayo
Host at Lazy Dog Restaurant & BarHost at Lazy Dog Restaurant & Bar
Seyram AgbanyoSeyram Agbanyo
Take-Out Server at Lazy Dog Restaurant & BarTake-Out Server at Lazy Dog Restaurant & Bar
Andrew JuanAndrew Juan
Host at Lazy Dog Restaurant & BarHost at Lazy Dog Restaurant & Bar
Isaac Y. ParkIsaac Y. Park
Bartender at Lazy Dog RestaurantBartender at Lazy Dog Restaurant
Jacob StewartJacob Stewart
Crew Member at McDonald'sCrew Member at McDonald's