JASON TOOLSEE
Orlando,FL
Overview
4
4
years of professional experience
1
1
Certification
Work History
NOC Engineer
Valvoline Instant Oil
03.2025 - Current
- Lead Team In Network Cutovers of Fortigate Firewalls While Ensuring Network Performance Reaches SLAs & Troubleshooting Connectivity Issues
- Resolve Day-to-Day Issues, Perform Cutovers, Design Networks & Security Policies. Triage Traffic Syslog, System Events, Policy Violations / Suspicious Activity, IPSec Tunnels & BGP Connections
- Deploy Firewall Policies, Implement Move/Add/Change/Delete Requests & Configure Security Rules for VLANs.
- Identify Potential Issues, Develop Recovery Plans, Create SOPs, Present Information To Management
Network Operation Center (NOC) Technician II
Granite Telecommunications
08.2023 - 02.2025
- Supporting SD-WAN Architecture for numerous clients utilizing Cisco Meraki, Juniper Mist / 128T Conductors, Cisco vManage, VeloCloud & Fortinet GUIs
- Installation, Configuration and Maintenance of Network Infrastructure using Cisco ASRs & Catalysts for Major Malls in the US
- Consoling & SSH into Network Devices to Inspect Routing & ARP Tables, Configure Bridge-Domains, Port Security, Virtual Routing & Forwarding (VRFs), Spanning-Tree Protocol, Loopback Interfaces & Clear DHCP Bindings, ARP Information, Interface Counters
- Configuring OSPF, SSIDs, Traffic Shaping, Zero-Trust Network Access (ZTNA) Servers, WAN IP Addresses, Backup SIM LTE Interfaces
Senior Help Desk Technician
CVS Health
05.2022 - 04.2023
- #1 in Lowest Handle Time, Talk Time & After Call Work Metrics for Several Months
- Troubleshooting & Replacing of Office Equipment (Printers, Keyboards, Mouses, Fax Machines, Phones & Power Supplies)
- Troubleshooting of Applications & Hardware Devices (PCs, Hubs, Switches, Routers)
- IT Asset Tracking/ Hardware Inventory Management, Password Resets & Active Directory
Education
Electrical Program -
Osceola Technical College
05.2022
Skills
- Service Now (SNOW) / ConnectWise
- SolarWinds / Zabbix (SNMP Application)
- Avaya /Polycom
- Putty / MobaX / SecureCRT
- Viptela
- Adtran
- CradlePoint
- Powershell
- Citrix
Certification
- Cisco Certified Network Associate (CCNA)
- Fortinet Certified Associate in Cybersecurity (FCA)
- Fortinet Certified Fundamentals in Cybersecurity (FCF)
- Cisco Meraki Network Engineer: Fundamental (CMNE-F)
- Certified Meraki Networking Associate (CMNA)
- Cradlepoint Certified Network Associate
- Microsoft Word, PowerPoint, Excel & Outlook Certified
Clearance
Public Trust Clearance
Timeline
NOC Engineer
Valvoline Instant Oil
03.2025 - Current
Network Operation Center (NOC) Technician II
Granite Telecommunications
08.2023 - 02.2025
Senior Help Desk Technician
CVS Health
05.2022 - 04.2023
Electrical Program -
Osceola Technical College