Jason Tran
Happy Valley,OR
Summary
Adept in transportation logistics planning and freight logistics, I significantly enhanced customer satisfaction at Kaiser Permanente by ensuring timely deliveries and optimizing schedules. My strong communication skills and ability to maintain professionalism under pressure have consistently improved operational efficiency and team dynamics.
Overview
18
18
years of professional experience
Work History
Transportation Logistics
Kaiser Permanente
12.2022 - Current
- Managed transportation logistics related to delivery schedules, ensuring punctual delivery times even during periods of peak demand.
- Coordinated transportation logistics for helpers as needed, ensuring punctual arrival at job sites.
- Managed transportation logistics for timely delivery of goods to customers, resulting in increased customer satisfaction.
Transportation Driver
Hawthorn Hydroponics
09.2021 - 12.2022
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivery Driver
US Foods
03.2021 - 09.2021
- Operated vehicle safely in highly congested areas with no traffic violations.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
P/Delivery Driver
Fed Ex Freight
08.2015 - 02.2021
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Restaurant Waiter
Olive Garden
06.2006 - 08.2015
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Education
Associate of Arts - Electrical, Electronics Engineering Technologies
Chabot College
Hayward, CA09.2005
High School Diploma -
American High School
Fremont, CA06.2005
Skills
- Transportation Logistics Planning
- Transportation Logistics
- Shipping and Transportation Knowledge
- Public Safety and Transportation
- Safe Transportation Practices
- Freight Logistics Planning
Accomplishments
- 2019 Oregon State Straight Truck driving Champion
- 2023 Kaiser Permanente Quarter 3 Service Excellence Award
Timeline
Transportation Logistics
Kaiser Permanente
12.2022 - Current
Transportation Driver
Hawthorn Hydroponics
09.2021 - 12.2022
Delivery Driver
US Foods
03.2021 - 09.2021
P/Delivery Driver
Fed Ex Freight
08.2015 - 02.2021
Restaurant Waiter
Olive Garden
06.2006 - 08.2015
Associate of Arts - Electrical, Electronics Engineering Technologies
Chabot College
High School Diploma -
American High School