Verified
This profile is verified using an email address.
Jason Tran
Austin,TX
Summary
Dynamic server with a proven track record in delivering exceptional customer service. Skilled in problem-solving and communication, enhancing customer experiences in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Server /Head Waiter
Korean Grill House
Austin, Texas
04.2026 - Current
- Delivered exceptional customer service in fast-paced dining environment, fostering positive guest experiences.
- Provided exceptional service to high volume of daily customers.
- Boosted customer satisfaction through attentive and friendly service, ensuring repeat visits.
- Took orders from customers accurately and in a timely manner.
- Managed food and beverage orders efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Welcomed customers, addressed inquiries, and recommended menu specials to drive sales.
- Recommended menu items based on customer preferences and dietary needs.
- Handled cash transactions accurately during busy service shifts.
- Resolved customer complaints promptly to enhance dining experience.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained cleanliness and organization of dining areas and utensils.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Nail Technician
Perfect Nails & Beauty Spa
Huntsville, Texas
09.2015 - 01.2026
- Provided manicure and pedicure services using industry-standard techniques.
- Provided manicures, pedicures and nail treatments to clients.
- Consulted with clients to determine nail care needs and preferences.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
- Used high-quality products to ensure client satisfaction and comfort.
- Educated clients on nail care and maintenance practices for healthy nails.
- Educated clients on proper nail care techniques.
- Developed creative designs on nails using a variety of colors and materials.
- Built strong relationships with clients through excellent customer service skills.
- Demonstrated knowledge of all products and services offered in the salon.
- Kept up-to-date on new trends in the industry for product offerings and design ideas.
- Managed inventory of nail supplies to ensure availability of products.
- Assisted in training junior technicians on service protocols and standards.
- Followed health regulations regarding sanitation practices throughout the salon.
- Ensured that safety protocols were followed during each service provided.
- Cleaned and sterilized tools and work areas between customers.
- Performed administrative duties such as scheduling appointments and taking payments from customers.
Administrative Assistant
City National Bank
01.2011 - 07.2015
- Managed daily office operations and coordinated schedules for executives.
- Coordinated appointments for clients and staff, enhancing schedule management and reducing conflicts. between clients and customers and internal staff members.
- Coordinated travel arrangements and itineraries, ensuring staff members had seamless travel experiences.
- Communicated with clients to address inquiries and provide support.
- Handled incoming calls, directing inquiries to appropriate departments promptly.
- Supported the onboarding process for new employees and training materials.
- Developed filing systems that improved document retrieval speed and organization.
- Answered questions from customers regarding products and services offered by the company.
Receptionist
Dentons
Los Angeles, California
01.2007 - 09.2010
- Managed front desk operations and ensured a welcoming environment for clients.
- Assisted clients with inquiries, providing excellent customer service consistently.
- Directed incoming calls to appropriate departments, ensuring timely response to client inquiries.
- Coordinated appointments and maintained schedules for legal staff efficiently.
- Managed office supplies inventory and ordered replacements to support uninterrupted operations.
- Supported legal team by organizing documents and preparing meeting materials.
- Implemented filing systems that enhanced document retrieval and streamlined storage.
Grillardin
Korean Grill House
Los Angeles, California
04.2000 - 02.2006
- Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
- Monitored cooking times to ensure adherence to food quality and safety standards.
- Ensured cleanliness and organization of grill station during service to support food safety and efficiency.
- Trained new employees on grill operations and safety protocols, fostering adherence to standards and improving team readiness.
- Collaborated with kitchen staff to streamline meal preparation processes, enhancing overall kitchen workflow.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Inspected equipment daily for cleanliness and functionality prior to use.
Education
High School Diploma -
John Marshall High School
Los Angeles, CA05-2000
Skills
- Order management
- Food handling
- Menu knowledge
- Food preparation
- Cash handling
- Customer service
- Client relations
Timeline
Server /Head Waiter
Korean Grill House
04.2026 - Current
Nail Technician
Perfect Nails & Beauty Spa
09.2015 - 01.2026
Administrative Assistant
City National Bank
01.2011 - 07.2015
Receptionist
Dentons
01.2007 - 09.2010
Grillardin
Korean Grill House
04.2000 - 02.2006
High School Diploma -
John Marshall High School