Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jason Tripplehorn

Saugatuck,MI

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in sales, leading, and supervising operational teams.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Owner

Nauticlean Marine Restorations
04.2014 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed high-performing team of employees dedicated to achieving company goals.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Maintained accurate records of client interactions, inventory updates, and completed transactions in company database systems.
  • Fostered positive relationships with marina operators and other industry stakeholders to maximize networking opportunities and referrals.
  • Maximized profit margins through effective negotiation skills during boat transactions.
  • Streamlined sales processes by staying current on industry trends, market research, and competitor offerings.
  • Increased boat sales by developing and maintaining strong relationships with clients.
  • Developed loyal client base through attentive service, regular follow-ups, and referral incentives.
  • Assisted clients in selecting suitable options for their unique boat restoration needs, taking into consideration budget and desired outcomes.
  • Contributed to business growth by delivering exceptional results that generated positive word-of-mouth referrals among boating enthusiasts.
  • Provided detailed documentation of restoration progress for clients, ensuring transparency throughout entire process.
  • Increased customer satisfaction with timely project completions and attention to detail in all restorations.
  • Restored vintage boats to their original condition, preserving historical value and craftsmanship.
  • Troubleshot and resolved complex issues during restoration process, applying problem-solving skills to ensure successful project completions.
  • Enhanced boat restoration quality by implementing advanced techniques and industry best practices.
  • Continuously updated technical knowledge through professional development courses, staying current with industry trends and advancements.
  • Conducted thorough assessments of damaged boats to identify necessary repairs and develop accurate project estimates.
  • Expanded company portfolio with diverse boat restoration projects, showcasing versatility in skills and expertise.
  • Negotiated favorable pricing with suppliers, reducing overall costs for materials without compromising quality standards.
  • Inspected ship components and mechanisms for compliance with safety, operability and regulatory standards.
  • Installed and tested steering gears, sanitation and refrigeration systems, cabinetry, electrical systems and accessories.
  • Idled motors and observed thermometers to determine effectiveness of cooling systems.
  • Enhanced hull appearance and boosted durability by mixing and applying paint or gel coats to boats with hand and spray equipment.
  • Maintained optimal performance by establishing and directing preventive maintenance program for marine engines and related marine research equipment.

Laminator/Painter

Tiara Yachts
07.2013 - 04.2014
  • Enhanced product quality by implementing precise lamination techniques and adhering to industry standards.
  • Increased overall productivity by streamlining workflow processes and collaborating with team members.
  • Performed regular quality checks on finished products, addressing any issues promptly to maintain high standards.
  • Collaborated with cross-functional teams to ensure seamless integration of lamination processes into overall production plans.
  • Established effective communication channels within team, fostering positive working atmosphere conducive to productivity and growth.
  • Contributed to cost savings through efficient use of resources, minimizing scrap materials, and identifying areas for improvement.
  • Performed continuous visual inspections of product lines to check for functionality and safety.
  • Followed production, safety, and operational procedures at all times.
  • Supported continuous improvement initiatives with proactive problem-solving and process adjustments.
  • Adapted quickly to changing project requirements, demonstrating flexibility and strong problem-solving skills when faced with challenges.
  • Completed all necessary documentation for each project, ensuring accurate tracking of materials used, production times, and quality control measures.
  • Sprayed chopped fiberglass, resins and catalysts onto prepared molds or dies, using pneumatic spray guns with chopper attachments.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Customized boat finishes according to client specifications, resulting in unique vessel appearances.
  • Applied various types of marine coatings, including anti-fouling paints and topcoats, for diverse client needs.
  • Contributed to company''s growth by consistently meeting project deadlines, exceeding client expectations, and promoting a positive work environment.

Education

High School Diploma -

Lapeer West High School
Lapeer, MI
06.1995

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Merchandise Sales
  • Sales Conversion
  • Sales Transactions
  • Project Management
  • Negotiation
  • Operations Management
  • Client Service
  • Project estimating
  • Staff Management

Accomplishments

  • Restored Vintage Boats were featured on the cover of Pure Michigan Magazine.
  • Restored Vintage Boat was featured in an ad campaign rolled out by Michigan Economic Development Corporation.

Certification

  • Ase and Icar, State of Michigan - 2013

Timeline

Owner

Nauticlean Marine Restorations
04.2014 - Current

Laminator/Painter

Tiara Yachts
07.2013 - 04.2014

High School Diploma -

Lapeer West High School

Similar Profiles

CREATE PROFILE
Jason Tripplehorn