Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Tucker

Pittsburgh,United States

Summary

Highly motivated and customer-focused professional with over 3 years of experience in rideshare driving and service roles. Maintains an outstanding safety record and consistently receives high customer ratings by providing respectful, efficient, and pleasant transport and dining experiences. Dedicated to fostering positive interactions, exceeding customer expectations, and delivering excellence in every task. Skilled in order management, payment processing, and upselling, with a strong understanding of food safety standards and special dietary requirements. A high-revenue producer with a flexible, upbeat approach, committed to anticipating and meeting individual customer needs in both rideshare and service settings.

Overview

6
6
years of professional experience

Work History

Rideshare Driver

Uber
11.2020 - Current
  • Achieved average customer rating of 4.98/5 on post-trip surveys, consistently receiving high marks for timeliness, vehicle cleanliness, and customer service.
  • Prioritized safety, resulting in zero reported incidents and 100% compliance rate with community guidelines for emergency protocols.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.

Server

Bubba's 33
08.2018 - 01.2022
  • Processed average of 50 orders per shift using POS system, accurately managing bills and handling 10+ complimentary items weekly to enhance customer satisfaction.
  • Bussed and reset average of 20 tables per shift, maintaining clean and organized dining area that contributed to 15% reduction in table turnover time.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Master of Science - Sports Analytics

University of Mississippi
University, MS
12.2025

Bachelor of Arts - Sports Business

Arizona State University
Tempe, Arizona
12.2024

Associate of Arts in General Studies - undefined

Northeast Texas Community College
Mount Pleasant, Texas
12.2022

Skills

  • Customer Engagement
  • Route Planning
  • Time Management
  • Schedule Management
  • Punctuality
  • Safe Food Handling

Timeline

Rideshare Driver

Uber
11.2020 - Current

Server

Bubba's 33
08.2018 - 01.2022

Master of Science - Sports Analytics

University of Mississippi

Bachelor of Arts - Sports Business

Arizona State University

Associate of Arts in General Studies - undefined

Northeast Texas Community College
Jason Tucker