Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
27
27
years of professional experience
Work History
Grocery Department Manager
Publix Supermarkets Inc
10.2007 - Current
Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Engaged customers and provided very high level of service and support, helping find desired products and items.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Route Sales Representative
Frito Lay Inc.
05.2004 - 10.2007
Maintained positive relationships with customers using good communication and follow-through abilities.
Maintained up-to-date knowledge of products and services to address customer inquiries
Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Analyzed sales and customer data to identify buying trends and offer recommendations.
Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
Route Sales Representative
Coastal Beverage Inc.
10.2002 - 05.2004
Maintained positive relationships with customers using good communication and follow-through abilities.
Maintained up-to-date knowledge of products and services to address customer inquiries
Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Analyzed sales and customer data to identify buying trends and offer recommendations.
Restaurant Bar Manager
Pelican Larry's Bar & Grille
06.1996 - 10.2002
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Processed in-house batching of syrups, tonics, tinctures, bitters and infusions.
Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Education
Barron Collier High School
Naples, FL
Skills
Inventory Accuracy
Manage Operations
Safety and Security Enforcement
Ordering of Products
Performance Monitoring and Evaluation
Operational Efficiency
Inventory Tracking and Management
Scheduling and Time-Tracking
Employee Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.