Jason Vilme
Miramar,FL
Summary
Dedicated security professional with 9+ years of loss prevention and risk management experience, currently serving as Security Officer at The Ritz-Carlton Residences Sunny Isles. Proven expertise in emergency response, incident investigation, OSHA compliance, and staff training across luxury residential and commercial properties. Strong track record of coordinating with law enforcement, implementing safety protocols, and delivering exceptional customer service while protecting assets.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
The Ritz-Carlton Residences Sunny Isles
Miami, FL
12.2024 - Current
- Conduct daily patrols of property interior and exterior, monitoring CCTV equipment, alarmed doors, and access control systems to ensure full functionality and guest safety
- Investigate incidents involving guests and employees, documenting findings and implementing follow-up action plans to control risk and protect property assets
- Coordinate with local law enforcement and emergency services on security matters, maintaining timely communication with management and relevant personnel
- Verify photo identification and enforce key control procedures, maintaining secure access protocols for luxury residential property
- Train new security staff on emergency procedures, fire prevention protocols, and SOPs while maintaining exceptional customer service standards
- Manage complaints and resolve conflicts professionally, ensuring guest and resident satisfaction while upholding security regulations
Front Desk Officer
All Star Security
Miami
03.2023 - 05.2024
- Trained security staff on emergency procedures, fire prevention, compliance requirements, and SOPs
- Conducted hazard assessments and security patrols, monitoring CCTV, alarms, and access systems
- Served as management liaison, overseeing packages and resident communications
- Enforced key control guidelines and access management procedures to protect residents and assets
Front Desk Officer
First Services Residential
Miami, FL
04.2022 - 10.2022
- Greeted visitors professionally while prioritizing safety and security protocols
- Trained staff on compliance requirements and front desk performance strategies
- Managed operations during understaffing, ensuring efficiency and guest satisfaction
Security Officer
Allied Universal Security
Miami, FL
09.2021 - 03.2022
- Investigated incidents, documented detailed reports, and implemented action plans to control risk
- Coordinated with law enforcement and emergency services on security responses
- Patrolled buildings and grounds by vehicle, bicycle, and foot
- Verified identification prior to granting facility access
Security Officer
Allied Universal Security
Miami, FL
01.2015 - 07.2019
- Managed complaints, settled disputes, and resolved grievances with detailed incident documentation
- Monitored compliance with security regulations and conducted risk assessments to ensure safety
Education
EMT - Emergency Medicine
American Medical Academy
Miami, FL05-2025
FireFighter - Fire Science
Miami Dade College
Miami, FL08-2024
High School Diploma -
Everglades High School
Miramar, FL06-2013
Skills
- Hazard & Risk Assessment
- Emergency Response
- Fire Prevention
- Federal/State Safety Regulations
- Duty of Care Protocols
- Leadership & Training
- Staff Training & Development
- Customer Service Excellence
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Emergency medical care
- Stress tolerance and resilience
Certification
- EMT - Emergency Medical Technician
- Certified FireFighter - State of Florida
- CPR/BLS - American Heart Association
Timeline
Security Officer
The Ritz-Carlton Residences Sunny Isles
12.2024 - Current
Front Desk Officer
All Star Security
03.2023 - 05.2024
Front Desk Officer
First Services Residential
04.2022 - 10.2022
Security Officer
Allied Universal Security
09.2021 - 03.2022
Security Officer
Allied Universal Security
01.2015 - 07.2019
EMT - Emergency Medicine
American Medical Academy
FireFighter - Fire Science
Miami Dade College
High School Diploma -
Everglades High School