Well-organized Human Resources professional bringing 20 years of superior performance in fast-paced HR environments. Communicative and decisive with focus on improving and retaining quality in HR administration, payroll and recruiting.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
HR Generalist
Innovative Emergency Management (IEM)
01.2023 - 06.2023
Directed team of 50+ employees spread out over 5 project sites and 2 counties.
Designed new attendance policy/guideline rewarding perfect attendance for all IEM employees decreasing call outs by over 50%
Offered counsel and guidance on employee relations issues and interpreted company policies, procedures and guidelines to encourage consistency.
Collaborated with management to identify and resolve staff problems and concerns to support job satisfaction and productivity.
Improved process for all Personal Action Forms (PAF’s) regarding employees raises & title changes concluding their probationary period.
Office Manager / HR Generalist
EZ Solar Electric
03.2022 - 09.2022
Led and directed routine functions of HR department including administrating pay, benefits, leave, and enforcing company policies and practices.
Efficiently administrated a variety of accounting activities such as Accounts Payable/Receivable, expense reports, financial documents, purchase orders, and invoices.
Orchestrated communications, monitored requests, and identified those that required immediate attention.
Coordinated daily customer service operations such as front desk processes, orders, and payments.
Executive Assistant /HR Generalist
Executive Yacht Group
07.2019 - 02.2022
Designed & implemented a new boat hull cleanings and washdowns schedule for over 100+ boats across 10+ Marinas that reduced travel time for company vehicles increasing overall efficiency.
Responsible for ordering, receiving, organizing, cataloging, and stocking of all parts and supplies.
Improved profit by organizing and cataloging all new unused spare parts on spreadsheet that would be checked before ordering any new parts
Initiated & managed communications between team members, customers, and vendors to keep operations efficient, flowing, and successful.
Created rotating three week Zinc ordering schedule for over 200 boats.
Researched from dozens of vendors for not only finding correct parts needed at the best price, but also logistics in getting those parts delivered in a timely, efficient manner.
Administrative / Center Assistant
National University
09.2016 - 06.2018
Enhanced customer satisfaction by efficiently addressing inquiries and resolving concerns.
Assisted Center with all Campus' needs from maintaining and preparing classrooms for students as well as instructors.
Received scores of 4.5/5.0 on my 2016-17 & 2017-18 -yearly evaluations.
Collaborated with team members to streamline office processes for improved efficiency and productivity.
Implemented new filing systems that increased overall organizational effectiveness within the center.
Set up classroom equipment and organized activities.
Education
Bachelor of Arts - Sociology
University of San Diego (USD)
San Diego, CA
Skills
Decision Making
Organizational
Administrative
Strategic Thinking
Conflict Management
FreshBooks
Quickbooks
Payroll
Multitasking
Certification
Preventing Discrimination and Harassment-U.S. Fundamentals, IEM - 01/2023
Harassment Training, IEM, 01/2023
Security Awareness, IEM, 01/2023
Consulting Basics Training IEM, 05/2023
Bulletproof Problem Solving, IEM, 01/2023
Timeline
HR Generalist
Innovative Emergency Management (IEM)
01.2023 - 06.2023
Office Manager / HR Generalist
EZ Solar Electric
03.2022 - 09.2022
Executive Assistant /HR Generalist
Executive Yacht Group
07.2019 - 02.2022
Administrative / Center Assistant
National University
09.2016 - 06.2018
Bachelor of Arts - Sociology
University of San Diego (USD)
Preventing Discrimination and Harassment-U.S. Fundamentals, IEM - 01/2023
Harassment Training, IEM, 01/2023
Security Awareness, IEM, 01/2023
Consulting Basics Training IEM, 05/2023
Bulletproof Problem Solving, IEM, 01/2023
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