Jason Wampler
High Point,NC
Summary
Dynamic Line Haul Manager at Old Dominion Freight Lines with proven expertise in team leadership and operations management. Successfully enhanced customer satisfaction and staff productivity through effective conflict resolution and targeted training initiatives. Committed to fostering future leaders while ensuring compliance with industry standards and optimizing performance across all levels.
Overview
20
20
years of professional experience
Work History
Line Haul Manager
Old Dominion Freight Lines
01.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Coordinator
Old Dominion
05.2019 - 01.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Operations Supervisor
Old Dominion
03.2005 - 03.2020
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Skills
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Task delegation
- Relationship building
- Strategic planning
- Operations management
Timeline
Line Haul Manager
Old Dominion Freight Lines
01.2022 - Current
Coordinator
Old Dominion
05.2019 - 01.2022
Operations Supervisor
Old Dominion
03.2005 - 03.2020
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