Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jason Wentz

Menoken,ND

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

31
31
years of professional experience

Work History

General Manager

Kum & Go\Maverk
Bismarck, ND
10/16/20 - Current
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for contious
  • Identified areas of improvement in current business practices and developed action plans for implementation.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Delegated work to staff, setting priorities and goals.

Assistant Store Manager

Walmart
Willmar, Detroit Lakes, Marshall, MN
01.2000 - 09.2006
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Handled scheduling for store shifts to achieve adequate staffing.

Department Manager/Support Manager

Walmart
Bismarck, Grand Forks, Hutchinson, ND, MN
06.1995 - 12.1999
  • Lead and manage a team of 5or more employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
  • Ensured compliance with company policies and relevant regulations.
  • Conducted regular performance reviews to monitor progress of individual employees.
  • Resolved customer complaints and issues promptly and professionally.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
  • Worked closely with sales associates to complete tasks.

Sales Associate

Walmart
Bismarck, ND
08.1993 - 06.1995
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Business Administration

University of Mary
Bismarck, ND
04-1995

Skills

  • Customer Relationship Management
  • Staff Supervision
  • Sales
  • Expense Control
  • Customer Retention
  • Schedule Management
  • Training and Development
  • Budgeting and cost control strategies
  • Inventory Control
  • Profit and loss accountability
  • Human Resources Management

References

References available upon request.

Timeline

Assistant Store Manager

Walmart
01.2000 - 09.2006

Department Manager/Support Manager

Walmart
06.1995 - 12.1999

Sales Associate

Walmart
08.1993 - 06.1995

General Manager

Kum & Go\Maverk
10/16/20 - Current

Business Administration

University of Mary

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Jason Wentz