Rearranged parts department to better serve changing trends and keep workspaces organized.
Ordered parts for customers, repair shops, and service departments for use aviation equipment.
Supervised and trained staff on product knowledge and customer service.
Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
Processed and reshelved return orders, checking for discrepancies, potential usage.
Monitored and evaluated supplier performance to maintain quality of parts.
Parts Regional Supervisor
Textron Aviation
04.2019 - 02.2023
Directed training, promotions and employee motivation to minimize turnover and maximize productivity.
Implemented, updates and enforced company policies for standardized operations.
Oversaw initiatives to drive success in revenue, customer acquisition and cost-reduction objectives.
Generated weekly reports detailing KPIs and operational data.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Maintained compliance with company policies, objectives, and communication goals.
Replenished stock requirements to reduce aircraft down time.
Performed cycle counts to insure all parts were accounted for.
Executed weekly audits for expired items in the parts room and hanger floor to prevent infractions on vendor audits.
Parts Room Lead
Textron Aviation
12.2014 - 04.2019
Supervised and trained staff on product knowledge and customer service.
Ordered parts for customers, repair shops, and service departments.
Rearranged parts department to better serve changing trends and keep workspaces organized.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Responsible for stock room orders weekly and as needed.
Headed up the department for outside services such as repairs, overhauls and core returns.
Parts Room Attendent
Textron Aviation
12.2012 - 12.2014
Restocked parts upon arrival.
Shipped cores and customer orders.
Picked parts and delivered to the technicians on the floor.
Generated purchase orders for vendor parts.
Performed daily cycle count audits.
Inspected returned parts and incoming inventory for damage or use.
Tool Room Manager
Textron Aviation
04.2010 - 12.2012
Tracked excess materials and coordinated returns of damaged or unused items to vendors.
Kept inventory of hand tools and gauges calibrated for use.
Received incoming shipments of tools and equipment from trucks.
Unpacked, inspected and stored new tools according to crib plans.
Monitored tool check in and out.
Repaired tools when neccesary.
Lead Line Service Technician
Textron Aviation
07.2005 - 04.2010
Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
Directed vehicles to designated storage and take-off areas using hand signals and lighted batons.
Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
Towed aircraft to gates and hangars using tractors and other vehicles.
Worked well in a team setting, providing support and guidance.
Monitored and tested fuel daily before use from fuel tanks and fuel trucks.
Education
High School Diploma -
Deland High School
DeLand, FL
Skills
Stock Management
Invoice Processing
POS Systems Operations
Inventory Restocking
Staff Training
SAP Understanding
Ordering Parts
Coordinating Paperwork
Purchasing Oversight
Operations Management
Computer programs such as Lawson, AS400,IMRO,SAP,Quantum, all microsoft office
Senior Portfolio Manager at Lone Star PM Firm, LLC Dba Lone Star Realty GroupSenior Portfolio Manager at Lone Star PM Firm, LLC Dba Lone Star Realty Group