Summary
Overview
Work History
Education
Skills
Timeline
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Jason Whitworth

Portland,OR

Summary

Proven leader in hospitality, adept in staff training and development with a track record of enhancing operational efficiency at Blanchet House of Hospitality. Excelled in customer engagement, significantly improving service quality. Skilled in coffee shop operations and fostering team collaboration, consistently ensuring health and safety compliance.

Professional in hospitality industry with strong foundation in cafe operations and customer service. Skilled in team leadership, inventory management, and ensuring high standards of quality. Adaptable and reliable, consistently delivering results through effective collaboration and problem-solving. Known for creating positive work environments and driving customer satisfaction.

Experienced hospitality professional with proven track record of managing cafe operations and ensuring high-quality customer experiences. Valued for ability to lead teams effectively and adapt to changing needs with ease. Known for excellent communication skills and proactive approach to problem-solving.

Overview

17
17
years of professional experience

Work History

Cafe Supervisor

Blanchet House of Hospitality
11.2019 - 08.2024
  • Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
  • Resolved and investigated complaints regarding service and food quality to prevent loss of business.
  • Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
  • Increased employee productivity through effective scheduling, task delegation, and performance monitoring.

Dishwasher

Catalina Island Marine Institute
02.2010 - 12.2011
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Fostered a positive work environment by maintaining a professional attitude and appearance at all times.

Fine Dining Server

Majestic America
04.2007 - 04.2008
  • Suggested wine pairings to go with specific menu items.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
  • Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
  • Contributed to team effort by assisting colleagues when needed, displaying strong teamwork abilities within the server community.
  • Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.

Education

High School Diploma -

Monte Vista High School
Costa Mesa
06-1994

Skills

  • Coffee shop operations
  • Staff training and development
  • Health and safety regulations
  • Food safety compliance
  • Marketing initiatives
  • Cafe inventory
  • Customer engagement
  • Operational efficiency
  • Staff management

Timeline

Cafe Supervisor

Blanchet House of Hospitality
11.2019 - 08.2024

Dishwasher

Catalina Island Marine Institute
02.2010 - 12.2011

Fine Dining Server

Majestic America
04.2007 - 04.2008

High School Diploma -

Monte Vista High School
Jason Whitworth