Jason Williams
Summary
Driven Manager with a proven track record at NA'SII CLOTHING, excelling in operations management and team leadership. Enhanced customer satisfaction and team performance through effective problem-solving and staff development. Achieved significant productivity by setting ambitious targets and optimizing resources, demonstrating adaptability and a results-focused approach. Proactive and meticulous manager with over 5 years of experience. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
6
6
years of professional experience
Work History
Manager
NA'SII CLOTHING
12.2018 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
North Side High School
Fort Wayne, IN06.2000
HVAC & WELDING
ANTHIS CAREER CENTER
Fort Wayne, IN1999
Skills
- Team Leadership
- Operations Management
- Project Management
- Preventive Maintenance
- Business Analysis and Reporting
- Problem-solving abilities
- Team building
- Idea Development and Brainstorming
- Adaptability
- Reliability
- Self Motivation
- Performance Tracking and Evaluation
- Relationship Building
- Goal Setting
- Staff Training
- Training and Development
- Staff Training and Development
- Business Development
- Marketing
- Performance Evaluations
Timeline
Manager
NA'SII CLOTHING
12.2018 - Current
High School Diploma -
North Side High School
HVAC & WELDING
ANTHIS CAREER CENTER