Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
Generic

Jason Williams

Chicago

Summary

Experienced Restaurant General Manager with a proven track record of overseeing and optimizing food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in maintaining high standards of food quality, safety, and customer service.

Overview

15
15
years of professional experience
1
1
Certification

Work History

General Manager

The Grillroom Chophouse
Chicago
08.2016 - Current
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Managed busy and highly popular restaurant with professional, well-trained staff.
  • Elevated to advanced position within a year.
  • Handled budget operations for a team of 40 employees.
  • Created effective relationships with customers and vendors.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Created schedules and monitored payroll to remain within budget.
  • Conducted comprehensive training sessions for entire team.
  • Designed an impactful onboarding program.
  • Led a successful multi-million-dollar restaurant renowned for food quality and service excellence.
  • Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.

Front of House Manager

Townhouse Restaurant
Chicago
06.2015 - 08.2016
  • Delivered exceptional service to guarantee memorable guest experiences.
  • Promoted to Key Manager position within months of hiring.
  • Ensured accurate closure and checkout processes.
  • Collaborated with marketing to promote the establishment and enhance customer engagement.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Worked effectively in team environments to make the workplace more productive.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Lead Server

North Pond Restaurant
Chicago
07.2015 - 11.2015
  • Employed at a prestigious restaurant led by a James Beard Award-winning chef.
  • Interacted and engaged with patrons to promote friendly environment.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Maintained updated knowledge through continuing education and advanced training.
  • Coordinated with kitchen staff to ensure smooth flow of orders from preparation to delivery at the table.
  • Adapted to professional environments while seeking opportunities for career advancement.

Bar Manager

Caverly's Irish Pub
Rochester
02.2010 - 06.2015
  • Managed operations at renowned Irish pub known for live music.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Maintained accurate records of liquor inventory and purchases for budgeting purposes.
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Relocation to Chicago

Education

Some college - General Studies

DePaul University
Chicago, IL

Skills

  • Dining Operations Oversight
  • Customer service
  • Budget management
  • Operational strategy
  • Health compliance
  • Inventory management
  • Team leadership
  • Training and onboarding
  • Staff training
  • Point of sale (POS) system operation
  • Employee performance evaluations
  • Employee schedule management
  • Staff supervision
  • Recipes and menu planning
  • Wine history
  • Menu pricing and writing
  • Purchasing
  • POS terminal operation
  • Labor and food cost control

Certification

  • Basset Certification
  • ServSafe Manager
  • ServSafe Sexual Harassment
  • Level One Sommelier National Wine School

Personal Information

Authorized To Work: US

References

References available upon request.

Timeline

General Manager

The Grillroom Chophouse
08.2016 - Current

Lead Server

North Pond Restaurant
07.2015 - 11.2015

Front of House Manager

Townhouse Restaurant
06.2015 - 08.2016

Bar Manager

Caverly's Irish Pub
02.2010 - 06.2015

Some college - General Studies

DePaul University

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