Dynamic professional with extensive experience in mail and courier operations. Expert in communication and process improvement, successfully managing a $3.5M budget while leading a diverse team across multiple states.
Overview
24
24
years of professional experience
Work History
Mail Services Supervisor
FirstEnergy
Akron
04.2004 - 12.2023
Promoted 4 times from entry level to leadership, demonstrating growth and increased responsibility.
Managed a team of 10 FTE's and 5 contractors across a 5 state mail & courier operation.
Courier items shipped nightly to over 150 locations within Ohio, Pennsylvania, West Virginia, New Jersey, and Maryland included Rubber Goods (safety), tools, IT equipment, payroll, and interoffice mail.
Managed a $3.5M annual budget, consistently meeting budget targets.
Worked with Supply Chain to negotiate new contracts with various vendors.
Led several large projects, working across the company with other departments over a 20 year career. Won the President's Award in 2021 for converting hard copies of payroll to digital, resulting in saving FirstEnergy $850K annually.
Coordinated with Hall's Exclusive Couriers to ensure secure handling of high-value shipments for internal clients.
Facilities Support Specialist
Goodrich Aerospace
Green
03.2000 - 08.2003
Coordinated timely shipments with Mercedes-Benz, Boeing, and other aircraft companies to ensure uninterrupted supply chain operations.
Supported engineers in Goodrich's de-icing division by sourcing and delivering custom parts from machine shops to meet project specifications.
Facilitated receiving and delivery of all incoming packages daily.
Maintained company vehicles through regular servicing at local mechanics to ensure reliability and compliance with safety standards.
Distributed interoffice mail throughout the building on a daily basis.
Environmental Services Supervisor at Essentia Health-St. Mary's Medical CenterEnvironmental Services Supervisor at Essentia Health-St. Mary's Medical Center