Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Willkomm

Glendale,AZ

Summary

I’m Dynamic and results-driven professional with extensive experience at PepsiCo, excelling in inventory management and customer service. Recognized for enhancing store appearance and reducing out-of-stock instances through effective stock rotation and pricing strategies. Reliable and friendly, I consistently exceed performance metrics while fostering positive customer relationships.

Experienced with inventory management, visual merchandising, and sales strategies to optimize product placement and customer engagement. Utilizes collaborative techniques to ensure cohesive team efforts and store success. Track record of effectively analyzing market trends and customer preferences to drive sales growth.

Knowledgeable Desired Position. Overcame retail challenges with impactful merchandising strategies that increased product visibility and customer engagement. Demonstrated analytical skills and creative problem-solving in maintaining inventory and visual displays.

Merchandising professional with proven track record of enhancing store layout and product presentation to maximize sales. Known for strong collaboration with teams to meet and exceed goals in dynamic environments. Flexible and reliable, skilled in inventory management and customer insights.

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Overview

2026
2026
years of professional experience

Work History

Merchandiser-Team Lead

PepsiCo
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Merchandiser

PepsiCo
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.

Warehouse Loader

PepsiCo
  • Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
  • Assisted in training new employees, facilitating faster integration into the warehouse team.
  • Increased on-time deliveries by efficiently loading trucks according to set schedules.
  • Minimized product damages with careful handling and placement in appropriate storage areas.
  • Loaded bulk and route delivery trucks with warehouse goods.
  • Utilized hand tools, forklifts, pallet jacks, and other specialized equipment safely while performing daily tasks in the warehouse environment.
  • Operated forklift to move pallets and heavy items on and off vehicles.

Customer Service Representative BCR

PepsiCo Bottling Company
06.2015 - Current
  • Handled high-pressure scenarios with professionalism, ensuring effective conflict resolution.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
  • Trained new personnel regarding company operations, policies and services.
  • Cross-trained and backed up other customer service managers.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded proactively and positively to rapid change.

Granite/Marble installer

L&M Kitchen and Bath
05.1999 - 03.2015
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.

Education

Natural Sciences

Glendale Community College
Glendale, AZ

Apollo High School
Glendale, AZ

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling

Timeline

Customer Service Representative BCR

PepsiCo Bottling Company
06.2015 - Current

Granite/Marble installer

L&M Kitchen and Bath
05.1999 - 03.2015

Natural Sciences

Glendale Community College

Apollo High School

Merchandiser-Team Lead

PepsiCo

Merchandiser

PepsiCo

Warehouse Loader

PepsiCo
Jason Willkomm