Summary
Overview
Work History
Education
Skills
Timeline
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Jason Willmore

Riverdale,UT

Summary

Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.

Overview

13
13
years of professional experience

Work History

Owner/Operator

Level 11 Gaming INC
Clearfield, UT
01.2018 - 03.2025
  • Reconciled daily sales and prepared bank deposits while assessing financial transaction reports.
  • Negotiated with vendors to gain optimal pricing on products, resulting in a substantial increase in profit margin.
  • Oversaw staff hiring, initiated training programs, and scheduled processes to enhance operations.
  • Conducted interviews, trained, and supervised employees to ensure performance standards.
  • Developed marketing strategies to support revenue goals and drive strategic growth initiatives.
  • Promoted business on social media platforms to strengthen brand identity and boost revenue.
  • Maintained records for production, inventory, income, and expenses for accuracy and compliance.
  • Established pricing strategies based on costs and competitor analysis to optimize profitability.
  • Mentored new hires in sales techniques and customer service protocols for improved performance.

Store Manager

Maverik
Roy , UT
01.2015 - 11.2017
  • Received store deliveries and transported items to correct facility locations.
  • Handled daily cash deposits in excess of $10,000.
  • Answered customer queries and complaints and provided prompt solutions.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Implemented corrective actions to improve employee performance and discourage inappropriate behavior.
  • Focus on excellent customer service, and adhered to standard practices to maximize sales and minimize shrinkage.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Updated and maintained store signage and displays.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.

Store Manager

CherryBerry
Clinton, UT
01.2013 - 11.2014
  • Focused on excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Updated and maintained store signage and displays.

Supervisor of Operations

Lagoon
Farmington, UT
10.2011 - 10.2012
  • Mentored with team and leaders on quality audits.
  • Addressed customer concerns with suitable solutions.
  • Collected customer fees, managed refunds and provided complete sales documentation.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Presented performance and productivity reports to supervisors.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Recommended and initiated product offerings to meet customer changing needs.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Education

High School Diploma -

Roy High
Roy Utah
04.2011

Skills

  • Labor relations and human resources
  • Customer service management
  • Inventory ordering and tracking
  • Sales analysis
  • Decision making
  • Business leadership
  • Training and development
  • Employee motivation
  • Performance evaluation
  • Team leadership
  • Hiring and onboarding

Timeline

Owner/Operator

Level 11 Gaming INC
01.2018 - 03.2025

Store Manager

Maverik
01.2015 - 11.2017

Store Manager

CherryBerry
01.2013 - 11.2014

Supervisor of Operations

Lagoon
10.2011 - 10.2012

High School Diploma -

Roy High

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Jason Willmore