Talented Systems Administrator possessing considerable experience with networking and cloud storage. Tech-savvy and hardworking professional with expertise in Azure. Expert at developing technical documents and manuals for upgrades as well as performing regular troubleshooting.
Overview
2
2
Certificates
1
1
year of post-secondary education
10
10
years of professional experience
Work History
IT Systems Administrator
SitelogIQ
Harrisburg, PA
03.2021 - 08.2023
Re-Engineered Azure environment to save 30%, while also boosting performance.
Orchestrated integration and communication of software upgrades.
Developed modification program to determine compatibility with various software.
Mentored employees and offered constructive feedback for performance improvement.
Contributed to development, administration and testing of disaster recovery plans.
Conducted routine and emergency maintenance of assigned data center equipment.
Attended meetings to deliver status reports to key stakeholders.
Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
Tested software remotely and onsite for server sets to maintain operational readiness.
Developed and documented network policies, procedures and standards.
Designed and evaluated WAN and LAN connectivity technologies.
Implemented and maintained virtual private networks.
Evaluated software products to determine compatibility with existing systems.
Led server infrastructure development, quality assurance, staging and production systems.
Network Engineer
Business Information Group
York, PA
07.2016 - 03.2021
Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier 1 support to end users.
Monitored servers and escalated emergency technical issues beyond scope to maintain optimum up-time.
Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines.
Completed efficient and effective troubleshooting of complex multi-vendor network service provider issues.
Coordinated establishment of local area and wide area network to provide robust infrastructure and data capacity for new applications and communication between sites.
Demonstrated strong analytical, troubleshooting and problem-solving skills.
Performed virtual machine provisioning, VM priority setup, and template cloning.
Monitored network capacity and performance, as well as diagnosed and resolved complex network problems.
Demonstrated proficiency in Azure, virtual platforms and cloud connectivity.
Manufacturing Systems Analyst
Harley-Davidson Motor Company
York, PA
12.2015 - 07.2016
Contracted position through Artech.
Provided client support on system operation and troubleshooting.
Evaluated and adopted new technologies to address changing industry needs.
Boosted information sharing by enhancing interfaces between computer systems.
Diagnosed, troubleshot and resolved network and system problems.
Oversaw installation of software programs and hardware systems to meet SAP requirements.
Maintained and administered computer networks and environments, including computer hardware, software and applications.
Resolved malfunctions with systems and programs through troubleshooting.
Associate Technician
Bayer Healthcare
Myerstown, PA
03.2013 - 12.2015
Contracted Position through Aerotek.
Conducted tests of components and systems to evaluate performance and identify concerns.
Executed diagnostics, troubleshooting and evaluations on packaging equipment.
Implemented, configured and optimized safety standards protecting packaging personnel.
Utilize control mechanisms and hands-on procedures to operate machines.
Kept work consistently compliant with 5S standards.
Developed corrective action plans and prevention strategies to improve product reliability.
Leveraged knowledge of SAP, raw materials, production processes, quality control, costs and other techniques to maximize effective manufacture and distribution of goods.
Education
Associate of Applied Science - Information Technology
Kaplan University
Davenport, IA
11.2012 - 04.2014
Skills
Azure
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Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
3CX Basic
Quote
Calm seas never made a seasoned sailor.
Anonymous
Timeline
IT Systems Administrator
SitelogIQ
03.2021 - 08.2023
Network Engineer
Business Information Group
07.2016 - 03.2021
Manufacturing Systems Analyst
Harley-Davidson Motor Company
12.2015 - 07.2016
Associate Technician
Bayer Healthcare
03.2013 - 12.2015
Associate of Applied Science - Information Technology
Azerconnect LLC at IT Project Manager and Business Analyst | Information Technologies DivisionAzerconnect LLC at IT Project Manager and Business Analyst | Information Technologies Division