Jason Wolfgang
Network Engineer
York,PA
Summary
Talented Systems Administrator possessing considerable experience with networking and cloud storage. Tech-savvy and hardworking professional with expertise in Azure. Expert at developing technical documents and manuals for upgrades as well as performing regular troubleshooting.
Overview
2
2
Certificates
1
1
year of post-secondary education
10
10
years of professional experience
Work History
IT Systems Administrator
SitelogIQ
Harrisburg, PA
03.2021 - 08.2023
- Re-Engineered Azure environment to save 30%, while also boosting performance.
- Orchestrated integration and communication of software upgrades.
- Developed modification program to determine compatibility with various software.
- Mentored employees and offered constructive feedback for performance improvement.
- Contributed to development, administration and testing of disaster recovery plans.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Attended meetings to deliver status reports to key stakeholders.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Developed and documented network policies, procedures and standards.
- Designed and evaluated WAN and LAN connectivity technologies.
- Implemented and maintained virtual private networks.
- Evaluated software products to determine compatibility with existing systems.
- Led server infrastructure development, quality assurance, staging and production systems.
Network Engineer
Business Information Group
York, PA
07.2016 - 03.2021
- Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier 1 support to end users.
- Monitored servers and escalated emergency technical issues beyond scope to maintain optimum up-time.
- Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines.
- Completed efficient and effective troubleshooting of complex multi-vendor network service provider issues.
- Coordinated establishment of local area and wide area network to provide robust infrastructure and data capacity for new applications and communication between sites.
- Demonstrated strong analytical, troubleshooting and problem-solving skills.
- Performed virtual machine provisioning, VM priority setup, and template cloning.
- Monitored network capacity and performance, as well as diagnosed and resolved complex network problems.
- Demonstrated proficiency in Azure, virtual platforms and cloud connectivity.
Manufacturing Systems Analyst
Harley-Davidson Motor Company
York, PA
12.2015 - 07.2016
- Contracted position through Artech.
- Provided client support on system operation and troubleshooting.
- Evaluated and adopted new technologies to address changing industry needs.
- Boosted information sharing by enhancing interfaces between computer systems.
- Diagnosed, troubleshot and resolved network and system problems.
- Oversaw installation of software programs and hardware systems to meet SAP requirements.
- Maintained and administered computer networks and environments, including computer hardware, software and applications.
- Resolved malfunctions with systems and programs through troubleshooting.
Associate Technician
Bayer Healthcare
Myerstown, PA
03.2013 - 12.2015
- Contracted Position through Aerotek.
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Executed diagnostics, troubleshooting and evaluations on packaging equipment.
- Implemented, configured and optimized safety standards protecting packaging personnel.
- Utilize control mechanisms and hands-on procedures to operate machines.
- Kept work consistently compliant with 5S standards.
- Developed corrective action plans and prevention strategies to improve product reliability.
- Leveraged knowledge of SAP, raw materials, production processes, quality control, costs and other techniques to maximize effective manufacture and distribution of goods.
Education
Associate of Applied Science - Information Technology
Kaplan University
Davenport, IA 11.2012 - 04.2014
Skills
Azure
Microsoft Office
Cisco Meraki
Barracuda
Duo
SAP
3CX Administrator
Disaster Recovery Operations
VMware / Hyper-V
VEEAM
Software Diagnosis
SolarWinds Support
Technical Support
Application Support
Proactive and Team Player
Troubleshooting Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
3CX Basic
Quote
Calm seas never made a seasoned sailor.
Anonymous
Timeline
IT Systems Administrator
SitelogIQ
03.2021 - 08.2023
Network Engineer
Business Information Group
07.2016 - 03.2021
Manufacturing Systems Analyst
Harley-Davidson Motor Company
12.2015 - 07.2016
Associate Technician
Bayer Healthcare
03.2013 - 12.2015
Associate of Applied Science - Information Technology
Kaplan University
11.2012 - 04.2014