Jason Woody
Silverdale,WA
Summary
Results-driven Quality Control Analyst with a proven track record at Kitsap Bank, excelling in quality improvement and data analysis. Skilled in identifying and resolving issues, ensuring compliance with standards, and optimizing processes. Strong focus on collaboration, adaptable to changing needs, and committed to delivering reliable results. Known for precision, problem-solving abilities, and effective communication skills.
Overview
25
25
years of professional experience
Work History
Quality Control Analyst
Kitsap Bank
08.2004 - Current
- Assisted in documenting quality control processes and procedures for improved consistency.
- Created and maintained several databases to track statistical data. Maintained records of quality control results and actions taken.
- Collaborated with branches, departments, and management to identify errors and recommend corrective actions.
Bank Teller
American Marine Bank
07.2000 - 07.2004
- Processed customer transactions efficiently and accurately, ensuring high levels of service satisfaction.
- Assisted customers with account inquiries, providing prompt resolutions to enhance overall experience.
- Managed cash drawer operations, maintaining accurate financial records throughout daily activities.
Education
High School Diploma -
Bremerton High School
Bremerton, WASkills
- Customer focus
- Documentation review
- Data analysis
- Audit processes
- Performance assessment
- Procedural updates
- Quality control data compilation
- Quality issue identification
Timeline
Quality Control Analyst
Kitsap Bank
08.2004 - Current
Bank Teller
American Marine Bank
07.2000 - 07.2004
High School Diploma -
Bremerton High School