Jason Xue
Student At FAU High
Boca Raton,Florida
Summary
I am a committed young man who is a force on whatever task he sets his mind to. I am proficient in customer service practices. I can find multiple solutions to a problem and determining what's the best way to go by terminating the problem.
Overview
18
18
years of professional experience
Work History
Customer Service Representative
Orient House Chinese Restaurant
01.2006 - 05.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Updated account information to maintain customer records.
Education
Florida Atlantic University High School
Boca Raton 05.2001 -
Skills
Customer Service
Active Listening
Product Knowledge
Call Management
Problem-solving abilities
Honesty and Empathy
Timeline
Customer Service Representative
Orient House Chinese Restaurant
01.2006 - 05.2024
Florida Atlantic University High School
05.2001 -
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