Summary
Overview
Work History
Education
Skills
Certification
Timeline
StoreManager

Jason Yaeger

Tulsa,OK

Summary

Dynamic Store Manager at Trailersplus with a proven track record in revenue generation and team leadership. Expert in operational budgeting and personnel development, I successfully enhanced customer satisfaction ratings through effective coaching and innovative promotional planning. Committed to fostering a collaborative environment, I consistently achieved optimal store performance and operational efficiency.

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Store Manager

Trailersplus
03.2024 - Current
  • Completed point of sale opening and closing procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Supervised guests at front counter, answering questions regarding products.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Approved regular payroll submissions for employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Assisted with hiring, training and mentoring new staff members.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Field Superintendent

Banner Oil and Gas
08.2005 - 09.2023
  • Coordinated site operations in accordance with established timelines.
  • Interpreted blueprints, specifications and schematics to complete accurate work.
  • Planned and directed work over rig project work.
  • Administered budgets and tracked expenses to meet financial objectives.
  • Created and implemented plans to maximize efficiency of workers.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Provided feedback to workers on job performance and safety procedures.
  • Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
  • Established and enforced safety regulations, procedures and standards for construction and extraction workers.
  • Inspected equipment and tools used for safe operation.
  • Sourced suppliers and purchased necessary materials for work.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Developed and maintained positive relationships with clients and other stakeholders.
  • Investigated and reported on accidents, injuries and near-miss incidents.
  • Fixed any bad electrical issues including tranformer bases
  • Fabricated and welded on projects

Education

Burlington High School
Burlington, IA

Skills

  • Promotional planning
  • Operational budgeting
  • Personnel development
  • Hourly shift management
  • Store operations oversight
  • Problem-solving
  • Recruiting and hiring
  • Competitor monitoring
  • Accurate cash handling
  • Systems and software expertise
  • Revenue generation
  • Store opening and closing
  • Store operations
  • Inventory control
  • Shift scheduling
  • Team building and leadership
  • Verbal and written communication
  • Team leadership and coaching
  • Customer service
  • Store displays
  • Staff supervision
  • Multitasking and organization
  • Friendly and positive
  • Safety and hazard management
  • Site preparation
  • Environmental awareness
  • Site management
  • Field operations

Certification

  • Certified Welder
  • Forklift

Timeline

Store Manager

Trailersplus
03.2024 - Current

Field Superintendent

Banner Oil and Gas
08.2005 - 09.2023

Burlington High School

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Jason Yaeger