Summary
Overview
Work History
Education
Skills
Books
Volunteer Experience
Timeline
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Jason Yang

Alpharetta,GA

Summary

Adaptable Quality Manager with a 15-year background in implementing and developing improvement processes through collaboration with cross-functional teams. First-rate computer, analysis and research skills. Specialties include achieving set targets, generating new strategies with test automation, and maintaining accurate records.

Overview

12
12
years of professional experience

Work History

QA Lead

Praia Health
03.2024 - Current
  • Collaborated with team of automation engineers to reduce automation runtimes by 100%.
  • Worked with devops team to migrate automation environments to spin-out groups.
  • Wrote design documentation to plan out restructuring QA and automation workflows for API and CI/CD testing.
  • Worked with product and dev teams to standardize test case descriptions and management to allow for SSOT.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.

QA Lead

PRI Global/Federal Reserve Bank
06.2023 - 12.2023
  • Collaborated with product managers to design cloud applications that were 508 compliant but still easy to use.
  • Collaborated on migrating 200 legacy test cases to cloud platforms, showcasing requirement carryover for seamless transition.
  • Achieved 95% automation coverage using Postman for unit and functional tests within CI/CD processes in every build.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.
  • Spearheaded Agile processes and liaised with developers on troubleshooting remotely with engineers in 5 US cities.

QA Manager

CallPotential
09.2022 - 03.2023
  • Maximized operational efficiency by establishing 100% traceability for tests and commits throughout QA, Stage, and Production environments
  • Drove 6x decrease in Test Automation run times by partnering with automation team to rectify outdated coding standards, address improper use of sleeps, and emphasize logging
  • Introduced Automated Tests within sprint cycles, reducing development timelines by 2x and streamlining automation code complexities via thorough code reviews
  • Consolidated knowledge, merging diverse testing methods for daily use
  • Implemented Persona-Based Testing, resulting in substantial decreases in customer-reported defects from production environments by 3x.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Inspected products and worker progress throughout production.

QA Manager

Bitcoin IRA
07.2021 - 06.2022
  • Orchestrated the creation and oversight of three Azure DevOps pipelines, ensuring smooth, continuous integration for internal C# projects, resulting in a 30% reduction in deployment errors and enhanced overall development productivity.
  • Conducted high-level smoke tests with JMeter, cutting critical bugs by 50% and optimizing system performance.
  • Established streamlined processes ensuring elevated quality standards, reducing defect entry into engineering by 66% via bug scrubs, QA hand-offs, release sign-offs, and systematic defect categorization.
  • Monitored staff organization and suggested improvements to daily functionality.

QA Engineer

Bitwarden
07.2020 - 06.2021
  • Negotiated with Customer Success teams to validate defects for retesting and worked alongside developers to create and validate solutions in production.
  • Implemented a C# automation framework with Selenium, Appium, and SignalR, reducing testing time by 60% for browser plugins and mobile apps.
  • Facilitated sessions tailoring QA for a rapid, non-agile SDLC, resulting in a 25% reduction in bug resolution and improved product stability.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Acted as the primary resource for quality assurance procedures and testing needs across all developed platforms, contributing expertise in troubleshooting cloud-related issues during deployments and provider outages.

SDET SME

Envision Healthcare
10.2019 - 04.2020
  • Led the initiative to create automation framework designs, test plans, and documentation; optimized testing procedures, resulting in a 50% decrease in regression testing time and improving product quality.
  • Influenced management to streamline work schedules, enabling seamless coordination across global teams.
  • Engineered an automation framework in C#, Selenium, and Specflow, integrated atop a PHP Laravel application.
  • Employed unit testing techniques to seamlessly connect PHP backend systems with React-based front-end applications, bridging the gap between the two technologies.

Lead SDET

The Goal/Booz Allen Hamilton/CDC
10.2018 - 04.2019
  • Worked with QA and management teams to research and develop cost-effective plans for introducing automation into the SDLC.
  • Served as SME for four (4) development teams on twenty (20) different applications to determine the best overall automation strategy for all products
  • Led a team of 4 in writing automation prototypes and providing instruction on daily usage.
  • Worked with management on planning, funding, scheduling, and general automation development
  • Developed an automation framework in C#, Selenium, and Appium that can be reused in over a hundred (100) current CDC projects.

Lead Technical Quality Assurance Engineer

WindTalker Security
06.2017 - 03.2018
  • Served as SDET and SME for Information and Knowledge Team during the conception and design phase.
  • Designed test plans around Microsoft Azure Services and automation strategies for Information Security products.
  • Architected Automation framework using Java, C#, SpecFlow, and Selenium Webdriver and presented the plan to higher management.
  • Led formal round-table discussions around the automation of testing and efforts planning to provide insight on the value of implementation into the product development cycle.
  • Performed White Hat testing for Security software specializing in port security.
  • Worked with DevOps to develop proper Continuous Integration methods and Source Control rules revolving around git-flow and Jenkins CI tools.

Lead SDET

NCR Corporation
01.2015 - 11.2016
  • Built an automation platform targeting a POS and server-side application spanning multiple platforms, browsers, and devices.
  • Designed test plans, suites, and test cases for cloud-based software architectures influential to the payment industry.
  • Served as a resident automation expert and go-to resource.
  • Improved automation test reporting by centralizing and standardizing data into compressed reports
  • Decentralized automation runs using Java Selenium and Appium server/grid while maintaining ease of use on local machines.
  • Served as a resource for security analysis and security testing.
  • Led a team of 10 engineers.
  • Migrated automation framework from VBScript and UFT to Java base.

Lead Quality Engineer

ADP
05.2014 - 01.2015
  • Wrote automation in Javascript using Protractor for AngularJS-based applications
  • Designed test suites and test care for multiple platforms and devices targeting RBAC SAAS systems on the cloud
  • Worked with Jenkins to define CI/CD processes for the team
  • Coordinated automation for stories within the same sprint
  • Served as a go-to resource for Protractor Automation Framework troubleshooting
  • Led a team of 4 engineers focusing on automation testing and framework design
  • Tested PHP framework.

Lead Quality Engineer

Ionic Security
01.2013 - 04.2014
  • Wrote Java automation software for continuous delivery and scheduled performance testing on cloud-based platforms.
  • Designed test plans, test suites, and test cases for multi-platform, cross-browser security software targeting SAAS applications, including application support and API Testing for iOS and Android platforms.
  • Led Discussions in test design.
  • Served on the forum to structure quality processes in an agile environment.
  • Set up and maintained Bamboo and Cucumber test plans for continuous integration and delivery.
  • Set up and maintained automation framework from scratch through Selenium Webdriver/RC and AutoIt scripting with Java as a base.
  • Designed automation tools for use in sales demonstrations for large-scale 'Big Data' environments providing multiple petabytes of data to test against/with.
  • Led discussions and designed performance monitoring metrics and tests, showing how future trends can be estimated from current metrics.
  • Automated Security Identity Access Management (IAM) testing focuses on data encryption/decryption and Port Management/DOS.
  • Started discussions on Mobile automation using Appium/MonkeyTalk to extend the base automation framework.
  • Led a team of 3 engineers to maintain the quality of the product.

Education

BS of Computer Science -

Clemson University
Clemson
12.2008

Skills

  • Regression Testing
  • Software Development Lifecycle
  • Team Mentoring
  • Usability Testing
  • Performance Testing
  • User Acceptance Testing
  • Load testing
  • Quality assurance background
  • Process Development
  • Continuous Improvement

Books

  • Leaders Eat Last by Simon Sinek
  • Rework by David Heinemeier Hansson and Jason Fried

Volunteer Experience

Director of Con Suite, Herding Cats, LLC, 05/2023, Present, Atlanta

Timeline

QA Lead

Praia Health
03.2024 - Current

QA Lead

PRI Global/Federal Reserve Bank
06.2023 - 12.2023

QA Manager

CallPotential
09.2022 - 03.2023

QA Manager

Bitcoin IRA
07.2021 - 06.2022

QA Engineer

Bitwarden
07.2020 - 06.2021

SDET SME

Envision Healthcare
10.2019 - 04.2020

Lead SDET

The Goal/Booz Allen Hamilton/CDC
10.2018 - 04.2019

Lead Technical Quality Assurance Engineer

WindTalker Security
06.2017 - 03.2018

Lead SDET

NCR Corporation
01.2015 - 11.2016

Lead Quality Engineer

ADP
05.2014 - 01.2015

Lead Quality Engineer

Ionic Security
01.2013 - 04.2014

BS of Computer Science -

Clemson University
Jason Yang