Summary
Work History
Education
Skills
Timeline
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Jason Young

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Friendly and reliable offering unmatched customer service and workplace focus. with excellent multi-tasking aptitude.



Work History

Sub Contractor

Mohler Fence
  • Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
  • Delivered high level of service to all customers and effectively resolved issues.
  • Worked closely with homeowners to ascertain specifics of project.
  • Worked closely with general contractor on completion of punchlist tasks.
  • Established strong partnerships with vendors for reliable material supply chain management.

Floating cashier

Roadrunner Marketplace
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Customer Service Representative

Advanced Call Center Technologies Johnson City
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

Blountstown High School
Blountstown, FL
2000

Skills

  • Installations and repairs
  • Heavy Lifting
  • Customer interaction
  • Scheduling and Planning
  • Time Management
  • Critical Thinking
  • Active Listening
  • Customer Service
  • Problem-solving abilities
  • Customer Relations
  • Call center experience
  • Computer Proficiency
  • Conflict Resolution
  • Patience and Empathy
  • Work Ethic and Integrity

Timeline

Sub Contractor

Mohler Fence

Floating cashier

Roadrunner Marketplace

Customer Service Representative

Advanced Call Center Technologies Johnson City

High School Diploma -

Blountstown High School

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Jason Young