Open To Work
Jason Zamet
Director of IT
Crystal Lake,IL
Work Preference
Summary
IT Director with extensive leadership experience in infrastructure development, application support, and security optimization. Proven track record of delivering innovative solutions that meet customer needs. Strong operational leadership and communication skills, facilitating cross-functional collaboration to achieve project goals. Expertise in developing proposals, integrating technologies, and managing complex projects.
Overview
16
16
years of professional experience
Work History
IT Director
Pinnacle Advertising, Inc.
Schaumburg, Illinois
02.2022 - Current
- Led development of IT strategy for digital marketing and advertising campaigns.
- Managed IT infrastructure, ensuring reliable system performance for internal teams.
- Oversaw cybersecurity measures to protect sensitive client data from threats.
- Implemented software solutions to enhance workflows and team collaboration.
- Evaluated emerging technologies to support business growth and service enhancement.
- Trained staff on new technologies, promoting a culture of continuous learning.
- Collaborated with vendors to negotiate contracts, ensuring quality service delivery.
- Monitored system performance to proactively identify and resolve potential issues.
Regional IT Director
CMIT Solutions of North Lake County
Lake Forest, Illinois
10.2020 - 02.2022
- Developed IT strategies to enhance client service and operational efficiency.
- Managed IT infrastructure projects from conception to implementation for diverse clients.
- Oversaw cybersecurity measures to protect client data and maintain compliance.
- Led a team of IT professionals in resolving technical issues and providing guidance.
- Collaborated with vendors to procure tailored software and hardware solutions.
- Implemented best practices for IT service management, improving service delivery quality.
- Designed comprehensive disaster recovery plans to ensure business continuity.
- Conducted research on emerging technologies to support system upgrades.
Director of IT & Managed Services
Imagetec L.P
McHenry, Illinois
07.2018 - 10.2020
- Developed strategic initiatives to enhance company growth and market positioning.
- Led cross-functional teams to implement innovative solutions and improve operational efficiency.
- Managed stakeholder relationships to ensure alignment on project goals and objectives.
- Facilitated workshops and training sessions to enhance team skills and collaboration.
- Analyzed market trends to inform strategic decision-making and product development.
- Coordinated with senior leadership to define long-term vision and objectives for the company.
- Oversaw budget planning processes to align financial resources with strategic priorities.
- Cultivated a positive organizational culture focused on teamwork and professional development.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Facilitated collaboration between teams by encouraging open communication channels.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed policies and procedures to ensure compliance with corporate standards.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Collaborated with senior leadership to set long-term objectives for the company.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Identified opportunities for improvement in operational performance metrics.
- Managed budgeting and financial planning processes for the organization.
- Negotiated agreements with external partners such as contractors or consultants.
- Coordinated activities with other departments to expedite work and improve collaboration.
- Served as a public spokesperson at industry events or conferences.
- Partnered with staff to create professional development plans to support personal and business growth.
- Assessed employee performance against established benchmarks or targets.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Prepared presentations for board meetings summarizing key developments within the company.
- Monitored market conditions and competitor activities to inform business decisions.
- Implemented systems for tracking progress on key initiatives or projects.
- Coordinated resources across departments to maximize productivity levels.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Identified opportunities for process optimization through data analysis.
- Monitored industry trends to identify opportunities for expansion and innovation.
- Promoted a culture of innovation and encouraged staff to contribute ideas.
- Ensured compliance with all relevant regulations, policies and procedures.
- Cultivated relationships with stakeholders to secure support and funding for key initiatives.
- Enhanced customer satisfaction through the development of service improvement initiatives.
- Negotiated high-value contracts with vendors and partners to optimize resource allocation.
- Implemented new technologies to streamline processes and enhance productivity.
- Directed operations to improve efficiency and increase profit margins.
- Managed crisis situations to minimize impact on operations and reputation.
- Coordinated with regulatory bodies to ensure compliance with laws and standards.
- Developed and executed marketing strategies to increase brand awareness and market share.
- Analyzed data to inform decision-making and strategic direction.
- Led cross-functional teams to drive project completion within budget and deadlines.
- Streamlined supply chain management to reduce costs and improve efficiency.
- Represented the organization at industry events, conferences, and public meetings.
- Spearheaded the development and launch of new products or services.
- Led change management efforts to adapt to market shifts and organizational needs.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Implemented successful business strategies to increase revenue and target new markets.
- Monitored progress by establishing plans, budgets and measuring results.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Implemented campaigns and promotions to help with developing goods and services.
- Mitigated business risks by working closely with staff members and assessing performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Structured HR consulting services to support clients during organizational developments and changes.
- Forecasted customer demand to set prices or credit terms for goods or services.
IT Services Director / Owner
Aquarius Technology Solutions, Inc.
Crystal Lake, Illinois
06.2014 - 07.2018
- Led strategic planning initiatives to enhance service delivery across technology sectors.
- Managed cross-functional teams to align project goals with business objectives.
- Developed operational policies to streamline processes and improve efficiency.
- Oversaw budget allocation for technology projects and resource management.
- Collaborated with stakeholders to identify and address client needs effectively.
- Mentored junior staff, fostering professional development within the organization.
- Analyzed market trends to inform product development and innovation strategies.
- Facilitated training sessions to enhance team skills in emerging technologies.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Facilitated collaboration between teams by encouraging open communication channels.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed policies and procedures to ensure compliance with corporate standards.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Collaborated with senior leadership to set long-term objectives for the company.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Identified opportunities for improvement in operational performance metrics.
- Managed budgeting and financial planning processes for the organization.
- Negotiated agreements with external partners such as contractors or consultants.
- Coordinated activities with other departments to expedite work and improve collaboration.
- Served as a public spokesperson at industry events or conferences.
- Partnered with staff to create professional development plans to support personal and business growth.
- Assessed employee performance against established benchmarks or targets.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Prepared presentations for board meetings summarizing key developments within the company.
- Monitored market conditions and competitor activities to inform business decisions.
- Implemented systems for tracking progress on key initiatives or projects.
- Coordinated resources across departments to maximize productivity levels.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Identified opportunities for process optimization through data analysis.
- Analyzed data to inform decision-making and strategic direction.
- Managed crisis situations to minimize impact on operations and reputation.
- Streamlined supply chain management to reduce costs and improve efficiency.
- Promoted a culture of innovation and encouraged staff to contribute ideas.
- Spearheaded the development and launch of new products or services.
- Ensured compliance with all relevant regulations, policies and procedures.
- Represented the organization at industry events, conferences, and public meetings.
- Negotiated high-value contracts with vendors and partners to optimize resource allocation.
- Developed and executed marketing strategies to increase brand awareness and market share.
- Directed operations to improve efficiency and increase profit margins.
- Enhanced customer satisfaction through the development of service improvement initiatives.
- Led change management efforts to adapt to market shifts and organizational needs.
- Led cross-functional teams to drive project completion within budget and deadlines.
- Cultivated relationships with stakeholders to secure support and funding for key initiatives.
- Coordinated with regulatory bodies to ensure compliance with laws and standards.
- Implemented new technologies to streamline processes and enhance productivity.
- Monitored industry trends to identify opportunities for expansion and innovation.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Implemented successful business strategies to increase revenue and target new markets.
- Monitored progress by establishing plans, budgets and measuring results.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Implemented campaigns and promotions to help with developing goods and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Mitigated business risks by working closely with staff members and assessing performance.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Structured HR consulting services to support clients during organizational developments and changes.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Managed daily operations and workflow for technology solution projects.
- Developed and maintained client relationships through effective communication and support.
- Oversaw budgeting and financial planning for various technology initiatives.
- Coordinated project timelines and resources to ensure timely delivery of services.
- Implemented operational improvements to enhance service efficiency and quality.
- Trained and mentored staff on best practices in technology solutions delivery.
- Researched emerging technologies to inform service offerings and client solutions.
- Facilitated team meetings to discuss project statuses and address challenges effectively.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Reviewed legal documents related to business operations.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Implemented quality assurance processes to ensure product excellence.
- Developed policies and procedures for the organization.
- Led startup and creation of operational procedures and workflow planning.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Hosted special events to boost brand awareness and increase community engagement.
- Collaborated with other owners on joint ventures and shared resources.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Conducted performance reviews for employees on a regular basis.
- Managed sales presentations to promote product and brand benefits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Executed performance reviews to encourage improved productivity for team members.
- Organized events such as trade shows and conferences.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed market trends to identify new business opportunities.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Operations Manager
Blue Star Tec, LLC
Bloomingdale, IL
12.2013 - 06.2014
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Provided technical leadership to IT staff. Managed IT staff, prioritizing daily tasks, projects, and end user issues.
- Managed and budgets and lowered operating expenses. Project management including research, planning, and implementation.
- Managed all aspects of the infrastructure, which includes the technical and daily operation
- Project management which includes research, planning, and implementation
- Managed all aspects of the infrastructure, which included the technical and daily operation support for all systems.
- Recommend and managed the implementation of information technology strategies and directions.
- Configured and maintained systems, ensure network connectivity, Active Directory, Exchange Server, user accounts, volume usage and security.
- Installed and configured virtual/physical Windows servers, workstations, firewalls, routers, and switches.
- Maintained all corporate IT systems and ensures they are operational at all times.
- Identified and provided file backup methodology for networks.
- Regularly performed system and security reviews.
- Maintained operating system security per company policy.
- Provided system review and analysis for ongoing growth and updates as well as cost projections and estimates.
- Performed related operational and administrative assignments.
- Developed and approved all technical specs for new projects
- Provided and maintained Cloud based solutions for active and backup purposes.
Manager of IT Operations
2iAmerica, LLC.
Rolling Meadows, IL
09.2009 - 12.2013
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Provided management oversight for business objectives.
- Managed technical team, partner, and vendor relationships.
- Provided daily oversight on job progress/success.
- Provided technical leadership to IT staff
- Developed and approved all technical specs for new projects
- Served as the Senior Technical Advisor to staff and customers
- Provided technical assistance in field as staffing/skills/workload demands
- Managed all aspects of the infrastructure for the Information Technology department, which includes the technical and daily operation support for all systems.
- Recommend and managed the implementation of information technology strategies and directions.
- Configured systems, ensure network connectivity, and install and test hardware and software.
- Installed and configured the firewalls, routers, and switches.
- Identified and provided file backup methodology for networks.
Education
Bachelor of Science - Information Technology
University of Phoenix
Associate of Applied Science - Business Administration And Management
William Rainey Harper College
PalatineCertificate of Technical Studies - Logistics and Materials Management
William Rainey Harper College
Palatine, ILSkills
- IT strategy development
- Cybersecurity management
- Vendor negotiation
- System performance monitoring
- Software implementation
- Project management
- Disaster recovery planning
- Team leadership
- Effective communication
- Problem solving
- Change management
- Enterprise architecture
- Network administration
- IT infrastructure management
- IT policy development
- IT budgeting
- IT compliance
- Technical support management
- IT operations management
- IT process improvement
- IT asset management
- IT service management
- IT training and development
- IT performance metrics
- Disaster recovery
- Virtualization technologies
- IT security policies
- IT incident management
- Cybersecurity
- Infrastructure planning
- Risk management
- Business continuity planning
- Team collaboration
- Written communication
- Business development support
- Problem-solving abilities
- User experience design
- Technical support
- Time management
- Database management
- Infrastructure development
- Self motivation
- Adaptability and flexibility
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
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Timeline
IT Director
Pinnacle Advertising, Inc.
02.2022 - Current
Regional IT Director
CMIT Solutions of North Lake County
10.2020 - 02.2022
Director of IT & Managed Services
Imagetec L.P
07.2018 - 10.2020
IT Services Director / Owner
Aquarius Technology Solutions, Inc.
06.2014 - 07.2018
Operations Manager
Blue Star Tec, LLC
12.2013 - 06.2014
Manager of IT Operations
2iAmerica, LLC.
09.2009 - 12.2013
Bachelor of Science - Information Technology
University of Phoenix
Associate of Applied Science - Business Administration And Management
William Rainey Harper College
Certificate of Technical Studies - Logistics and Materials Management
William Rainey Harper College
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