Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jason Zheng

Merrimack,NH

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Barista Trainee

Dunkin' Donuts
07.2022 - 09.2022
  • Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
  • Demonstrated flexibility in scheduling availability, working various shifts as needed to meet the demands of fluctuating business levels.
  • Assisted in training new staff members, providing coaching on proper techniques and company policies.
  • Supported store operations by effectively managing opening and closing procedures when required.
  • Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.

Restaurant Waiter

Sunshui
01.2020 - 09.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Adhered to company guidelines and safety protocols for proper food handling and presentation.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.

Cashier, Food Prep

Wok Wok
07.2019 - 06.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Bachelor of Engineering - Chemical Engineering

University of Massachusetts - Lowell
Lowell, MA
05.2026

High School Diploma -

Merrimack High School
Merrimack, NH
06.2022

Skills

  • Customer service
  • Decision-making
  • Multitasking
  • Cash handling
  • Adaptability
  • Stress management

Languages

Chinese (Mandarin)
Limited Working

Timeline

Barista Trainee

Dunkin' Donuts
07.2022 - 09.2022

Restaurant Waiter

Sunshui
01.2020 - 09.2022

Cashier, Food Prep

Wok Wok
07.2019 - 06.2020

Bachelor of Engineering - Chemical Engineering

University of Massachusetts - Lowell

High School Diploma -

Merrimack High School
Jason Zheng